SOLUTIONS Hybrid & remote workforce management software. For better visibility into how work gets done.

Remote workforce management is the process of managing remote and hybrid employees. This generally includes a combination of communication, digital tools and processes developed specifically for remote workforces, or at minimum, these components should accommodate remote employees. Managing a remote workforce often requires a flexible approach, as leaders need to maintain a level of oversight without becoming overbearing.

Remote workforce management is essential for businesses that want to implement or expand their remote work policy. A well-rounded strategy provides managers with insights about remote employees so they can provide more relevant support, resulting in better performance for the business. It also allows you to identify any employees who may be feeling disconnected from the team or even burned out, which can result in communication issues and turnover. By using remote team management tools, managers can proactively address these issues by watching for signs before it can become a larger problem.

Using software to manage your remote employees can shed light on how your workplace policies are affecting your workforce. You can use these insights to help:

• Increase productivity and performance
• Reduce burnout and attrition
• Inform hiring and workload decisions
• Identify and prevent off-site compliance issues

Remote team management software is a tool that benefits both managers and employees. By gaining visibility for remote workers, managers are better equipped to provide coaching and encourage breaks if an employee is starting to show signs of burnout.

The best way to manage a remote workforce is with data. By collecting and analyzing remote worker activity, you can use measurable insights to determine if your employees and teams are meeting critical productivity goals — and understand when they may need more support from you. Remote workforce management software like ActivTrak can help you monitor  time management, website and technology usage, and active or passive periods. This visibility is key to understanding the success or failures of your remote teams.

Remote workforce solutions are becoming increasingly essential as companies adopt hybrid and remote work policies. The software helps leaders who use software to manage remote teams tend to experience better employee performance and lower burnout. And that doesn’t just apply to large distributed teams of dozens or hundreds of remote employees. The sooner you start using software to manage remote employees, the better positioned you’ll be to drive lasting results as your hybrid workforce grows. 

Consider it from a logistics perspective: Managing a small team of remote employees is difficult.But it becomes even more challenging as your remote workforce grows. By adopting remote workforce management software now, you can establish its place in your technology stack and then scale as your remote workforce grows — and reduce your risk of burnout and turnover from day one.

Our workforce management software also provides insight for hybrid employees and on-site employees, in case you ever change your remote work policy or if workers move closer to your office and want to start coming in.

Once you’ve made the decision to invest in a solution, the next step is to narrow down your software options. When comparing remote workforce management solutions, be sure  to consider:

1. Functionality: Identify the essential features for your remote teams, such as location insights and app usage. Choose a solution that has everything you need, with bonus points for extras.
2. Scalability: Look at how the solution can scale as your remote team grows, including what it will cost to add employees or entire departments.
3. Integration: Make sure the solution you’re considering integrates with your existing technology stack.
4. Customization: Pick something you can customize based on the unique needs and preferences of your business.
5. Usability: Get a demo to verify the software is easy to use, especially if there are features employees can use to track their own performance.
6. Cost: Look at pricing for each solution to ensure it will fit within your budget as your hybrid or remote workforce grows.
7. Customer support: Ensure the solution you choose offers customer support that’s helpful, responsive and fast.

Considering these factors will give you the information you need to choose the right remote workforce management software for your business.

If you want to improve  your remote workforce productivity, you’ll first need to collect data and establish a baseline for measuring improvement. This is exactly what ActivTrak is designed to do. Our remote work management software continually monitors metrics such as work duration and technology usage, with finely-tuned privacy controls that help you build trust with employees. 

We designed ActivTrak from an ethical viewpoint:
We know workforce monitoring and activity analysis have a mixed history and association with surveillance and heavy oversight. ActivTrak intends to change that by focusing on the real output of employee monitoring: improved productivity.

Our workforce management software provides all the insights you need to support both in-office and remote teams — and none of the details you don’t. Our powerful platform focuses on collecting contextual data while avoiding invasive employee monitoring technologies like keystroke logging and continuous screenshots. All so you can build a remote work culture of trust and transparency while providing the support people need to do their best work from any location.

In addition to information about ActivTrak’s software, we’ve also created several resources about hybrid and remote workforce management to help you make an informed decision when choosing a tool for your organization.

• Workforce management: A complete guide
• How to unlock the benefits of remote work
• 3 key hybrid and remote worker monitoring metrics
• Remote work monitoring done right
• Looking toward the future of remote work
• The impact of remote work on productivity levels
• How to manage remote workers with success
• How to overcome common remote team challenges
• How implementing a remote work policy helps employees work smarter
• Remote workforce technology to maximize productivity

Remote workforce management starts with setting expectations, including a remote policy that clearly outlines schedules and goals for employees. Managers should also set up regular meetings, including one-on-ones with individual employees and team-wide syncs where people can share updates and discuss questions or concerns. It’s also important to ensure employees and managers have the right technology to do their role remotely, including things like messaging applications for employees to communicate and remote workforce management tools that help leaders understand how their team is doing. Finally, make sure to celebrate successes for remote employees, such as a shout out on a messaging board or during a team meeting.