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SOLUTION

Remote Workforce Management Software

Provide managers of remote teams with the insights to guide their team members to success. Engage everyone, everywhere in continuous productivity improvement.

An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Trusted by 9,000+ organizations across the world

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WORKFORCE MANAGEMENT

Manage remote/hybrid workforces with the visibility you need – no matter where your employees are

Organizations continue to struggle with a lack of visibility into productivity, tool usage and burnout risk for dispersed teams. Remote workforce management software tends to be built for in-office teams and adapted to try to accommodate remote or hybrid employees – often giving an incomplete picture.ActivTrak provides the data and visibility you need with contextual and actionable productivity insights, to ensure equality in performance management of your workforce.

Learn how ActivTrak can help you:

ActivTrak delivers productivity insights for your remote workforce with valuable context so you have a complete picture of employee behavior and workflows regardless of location.

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ActivTrak does the Job!

"ActivTrak provides real-time and historical data on the activities of employees not subject to direct physical monitoring. ActivTrak allows us to monitor real-time and historical performance which allows us to allocate work load more appropriately. ActivTrak also allows us to identify risks which might otherwise be identifiable given our hybrid organization of both office-based and remote employees."

- Adam McGary, Owner
Capital Claims Management LLC

August 16, 2020

An Insights report showing activity breakdown showing trends and patterns in 4 different charts.
DASHBOARDS

View remote employee time utilization

Get clear visibility into employee and teams’ work time behavior.

  • Understand work durations and trends for both remote and in-office employees.
  • Leverage data insights to adjust remote employee work schedules to optimize productivity.
  • Visualize daily/weekly/monthly work patterns including most used apps, total work time and productive work time.

With ActivTrak’s remote workforce management software you get  clear visibility into employee and teams’ work time behavior.

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ActivTrak Workforce Analytics - Premium Insights - PERSONAL INSIGHTS
workflow visibility

Identify and resolve inefficient workflows

A remote/hybrid workforce introduces different work patterns and systems usage. Their remote status may uncover poorly integrated systems and processes, or communication challenges that block work from getting done.

  • Reduce friction points and bottlenecks in workflows by mapping processes and optimizing appropriately.
  • Discover gaps in productivity due to mismatched operational policies or procedures.
  • Find correlations between efficiency and assigned work hours.
  • Leverage data insights to understand remote employee collaboration habits and positive engagement.

ActivTrak provides managers of distributed teams with unique productivity and efficiency profiles to resolve operational disruptions early, and thus sustain employee engagement and foster team collaboration.

Learn more about workforce insights

A team productivity chart showing times spent during a week, and a single day report showing times spend by different employees.
Productivity reports

Discover productivity insights of remote teams

Managers of distributed employees need insights to compare teams when it comes to increasing productivity.

  • View total and productive time by individual and team to understand what is typical and who stands out as a top performer. 
  • Analyze hours of peak productivity to understand when remote teams are most focused and productive. 
  • Understand if messaging apps or social media are causing distraction beyond what is expected for healthy breaks and collaboration.
  • Establish remote policies, measure their effectiveness, and make changes for on-going improvement.
  • Identify who may be exhibiting signs of burnout so you can make proactive changes.

ActivTrak’s remote workforce management software provides managers of remote employees key insights to compare teams and understand where and how they can increase productivity.

Learn more about productivity reports

An Insights report showing technology usage report consisting of a Usage by Category doughnut chart and a bar chart.
operational compliance

Uncover compliance gaps from offsite access

The nature of remote work means access to systems and tools is needed offsite. ActivTrak’s remote workforce management software enables you to discover behaviors of all employees – remote or onsite – that could introduce compliance risk.

  • Identify usage of anomalous or unproductive apps and websites so you can address policy exceptions and compliance risks.
  • Set actionable alerts when vulnerabilities are introduced like external hard drives, unapproved software, and risky websites.
  • Receive customized notifications when an employee deviates from standard operating procedure.
  • Proactively uncover gaps in procedure training and oversight of remote teams.

ActivTrak enables you to discover behaviors of all employees – remote, hybrid, or onsite – that could introduce compliance risk.

Learn more about app and website usage tracking

Explore all ActivTrak features

Dashboards

Tune into key trends. A quick at-a-glance summary of workforce performance and productivity trends. Everything you need to start your analysis of workforce productivity and operational efficiency.

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An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Productivity Reports

Spot patterns that fuel success. Gain valuable insights and increase team productivity. These out-of-the-box reports enable you to drill down by date range, users, computers, and other criteria to quickly discover trends.

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A productivity chart showing times spent during a week, and a single day report showing times spend by different employees.

Team Productivity

Immediately see user and team productivity and availability status via an at-a-glance dashboard.

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A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Application & Website Usage

Understand which applications and websites employees use to identify adoption gaps, potential risk areas from unvetted tools, and budget for the right tools where you really need to.

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An Insights Technology Usage report showing category allocation in a doughnut chart and a bar chart of top applications.

Workload Management

Uncover hidden potential. View key insights across people, process and technology to help your organization increase productivity, reduce risk, optimize work, and ensure healthy work habits.

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An Insights report showing work efficiency reports showing uninterrupted work hours, productivity and focus vs goals.

Productivity Coaching

Guidance and resources you need to create a culture that empowers employees to achieve big goals.

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ActivTrak Productivity coaching opportunities

Benchmarks & Goals

Set lofty goals…and achieve them. Using benchmark and historical data, you can set workforce productivity benchmarks and track progress to desired performance. View trends across your team’s top quartile and average to help inform goals set across your team.

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An Insights report showing benchmarks and goals. There's team averages from 4 dates and a line graph showing the daily trend.

Integrations

Easily integrate ActivTrak productivity data with your other software applications to get the deeper insights you need to boost productivity and efficiency in the workplace.

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Activity Classification

Customize for your business or let ActivTrak automatically classify common applications and websites so you can measure productive and unproductive activities in your organization.

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Screenshot of the ActivTrak dashboard where you can manage activity classification.

Real-time User Activity

Keep a real-time pulse on your team’s availability and engagement in the modern workplace – hybrid and remote. Check in on your teams without interrupting them when they are “in the flow”.

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A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Alarms & Website Blocking

Use pre-built alarms or create your own based on any combination of conditions. Out-of-the-box alarms help you track and get alerted to events such as file sharing, user deletion and more.

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ActivTrak dashboard showing the Alarm Log.

Activity Logs

Reference detailed logs of user activities and security events to better understand what transpired, when and by whom, while simultaneously providing insights to help ensure compliance.

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A productivity line graph for a week in December 2020.

No matter your needs, ActivTrak fits your stack

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    Xero

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    Jira

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    Salesforce

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Frequently asked questions about remote workforce management:

What is remote workforce management?

Remote workforce management is a method of employee monitoring that allows a business to manage remote employees and teams. Typically, remote workforce management starts with gathering user activity data, delivering views of that data to administrators to allow remote managers to see insights on productivity, communication, collaboration, and other critical business metrics. Remote workforce management is a unique form of employee monitoring as it helps to handle the exclusive needs of remote employees.

Why is workforce management important?

Workforce management is important because without it managers lack the visibility they need to truly understand key performance metrics critical to business success.

Having a remote workforce presents unique challenges: creating team cohesion, ensuring remote teams are collaborating appropriately, ensuring that individuals have the tools they need to do their work the most efficiently, just to name a few. Remote workforce solutions give you the best visibility into individual and team performance, reducing the risk of creating a workforce that is unproductive, inconsistent, or unbalanced. These issues can lead to unnecessary employee attrition, a decrease in employee engagement, or overall organizational failure.

How do you effectively manage a remote workforce?

By collecting and analyzing remote worker user activity and using those insights to determine if your employees and teams are meeting critical productivity goals. Remote workforce management software, like ActivTrak, can help you manage your remote workforce by correlating critical metrics around time management, website and technology usage, and active or passive time to productivity. This visibility is key to understanding the success or failures of your remote teams.

What is ActivTrak’s approach to remote workforce management and employee monitoring?

Improving the productivity of your remote workforce requires the collection and monitoring of data to establish a baseline upon which you can measure improvement. We know employee monitoring and activity analysis have a mixed history and association with surveillance and heavy oversight. ActivTrak intends to change that by focusing on the real output of employee monitoring: improved productivity, whether for your in-office teams or your remote workforce.

We designed ActivTrak from an ethical viewpoint:
with the fundamental principles of transparency, collaboration and informed insight. We’ve developed a powerful platform that focuses on the collection of contextual data, avoiding invasive employee monitoring technologies like keystroke logging and continuous screenshots. We welcome the users of our product to join us on our journey to move remote workforce management and employee monitoring beyond the era of oversight and into the results and data-driven space that is productivity insights.

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