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Home Solutions Hybrid & Remote Workforce Management

SOLUTIONS Hybrid & remote workforce management software. For better visibility into how work gets done.

See how employees spend their time. Compare remote and onsite productivity. And make data-driven decisions about hybrid work policies.

An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

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Workforce Management Software

Get the visibility you need to manage your hybrid or remote workforce

With dispersed teams, it’s hard to measure productivity, tool usage, and burnout risk.

ActivTrak’s workforce management software gives the insights you need to manage performance and make data-driven decisions.

Discover how ActivTrak helps you:

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Great Solution for Productivity Management
“With ActivTrak, we have found opportunities to improve the level of engagement with remote staff without losing touch. This allows our management team to continue to focus on managing all staff with consistency and monitor application utilization levels.”

– C-Level Executive in IT

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TEAM MANAGEMENT

Track productivity and availability at the team level

  • Discover what fuels team productivity with daily activity reports
  • Track daily progress toward team productivity goals
  • See productivity and availability data to balance workloads across all team members
Explore dashboards

LOCATION INSIGHTS

See where employees are most productive

  • Make smarter decisions about hybrid work policies with location-based productivity data
  • Understand who is in the office and when, with location analysis
  • Maximize the value of real estate investments with insight into office utilization
Explore location insights

IMPACT ANALYSIS

Discover how workplace policy affects your workforce

See how changes to your hybrid or remote work policy relate to shifts in work habits and well-being.

  • Run before-and-after analyses and A/B tests
  • Learn employee productivity, workload, engagement and technology usage patterns
  • Determine and mitigate negative effects — swiftly
Explore Impact Analysis
ActivTrak Impact analysis dashboard showing data for an organizational change.

WORKFORCE CAPACITY PLANNING

Make data-driven decisions about headcount allocation and resource distribution

  • Understand where to rebalance work after a reduction in force (RIF) or reorganization. 
  • Leverage for ongoing quarterly or bi-annual resource planning activities. 
  • Inform hiring of new FTEs or contractors – remote, hybrid or in the office.
Explore workload management reports
ActivTrak Workforce Capacity Planning Dashboard

DASHBOARDS

Discover how remote employees spend their time

Get clear visibility into work-time behavior.

  • View work durations and trends for remote and in-office employees
  • Use data insights to optimize remote work schedules for productivity
  • Visualize work patterns by day, week and month
  • See most used apps, total work time and productive work time
Explore dashboards
An Insights report showing activity breakdown showing trends and patterns in 4 different charts.

workflow visibility

Find and fix inefficient workflows

Remote teams work differently. With ActivTrak, you’ll uncover poorly integrated systems, inefficient processes and communication challenges that block work from getting done.

  • Find opportunities to reduce bottlenecks by mapping processes
  • Discover policies that don’t work for remote employees
  • Find correlations between efficiency and assigned work hours
  • Get insights into how remote employees collaborate
Explore workforce insights
ActivTrak Workforce Analytics - Premium Insights - PERSONAL INSIGHTS

Productivity reports

Get insights to boost productivity

  • View productive time by individual and team to see what’s normal and who’s most productive
  • See peak productivity hours for remote teams
  • Find out if messaging apps or social media are too distracting
  • Measure the effectiveness of remote policies so you can improve them
  • Identify who’s showing signs of burnout so you can take action
Explore productivity reports
Productivity dashboard detailed view

operational compliance

Uncover offsite compliance issues

Find out when employee behavior puts you at risk — whether they’re onsite or remote.

  • Identify risky apps and websites so you can address policy exceptions and compliance risks
  • Set actionable alerts for vulnerabilities such as use of external hard drives and unapproved software
  • Get customized notifications when employees deviate from standard procedure
  • Uncover gaps in procedure training and oversight of remote teams
Explore compliance & risk management
An Insights report showing technology usage report consisting of a Usage by Category doughnut chart and a bar chart.

Explore ActivTrak’s key features

Dashboards

View a summary of workforce productivity metrics to keep a pulse on issues that impact burnout, engagement and efficiency.

Explore Dashboards
An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Productivity Reports

Gain valuable insights into factors affecting employee productivity with reports that drill down by date range, users, computers and other criteria.

Explore Productivity Reports
Productivity dashboard detailed view

Team Productivity

See team productivity and availability status to assess workload balance and identify best practices of top performers.

Explore Team Productivity

Location Insights

Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.

Explore Location Insights

Workload Management

Uncover opportunities across individuals and teams to balance workloads, increase efficiency and support healthy work habits.

Explore Workload Management
ActivTrak workload management dashboard

Productivity Coaching

Leverage expert guidance to drive collaborative discussions and empower employees to take charge of their professional development.

Explore Productivity Coaching
A coaching opportunities screenshot that shows a coaching summary.

Integrations

Combine workforce activity data with key applications and data sources to understand broader business context.

Explore integrations
An ActivTrak dashboard showing activity overview with various graphs and reports.

Personal Insights

Empower employees to improve productivity, focus and work-life balance by providing deep insights into individual work habits.

Explore Personal Insights
Personal insights - personal productivity metrics

Privacy-first Analytics

Safeguard privacy and confidentiality without loss of any productivity insights, and forge higher levels of trust with employees.

Explore Data Privacy Controls
ActivTrak Data Privacy Controls on/off

User Management

ActivTrak makes it easy to invite and manage users within your ActivTrak account.

Explore User Management
Configurable User Roles

Dashboards

View a summary of workforce productivity metrics to keep a pulse on issues that impact burnout, engagement and efficiency.

Explore Dashboards
An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Productivity Reports

Gain valuable insights into factors affecting employee productivity with reports that drill down by date range, users, computers and other criteria.

Explore Productivity Reports
Productivity dashboard detailed view

Team Productivity

See team productivity and availability status to assess workload balance and identify best practices of top performers.

Explore Team Productivity

Location Insights

Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.

Explore Location Insights

Workload Management

Uncover opportunities across individuals and teams to balance workloads, increase efficiency and support healthy work habits.

Explore Workload Management
ActivTrak workload management dashboard

Productivity Coaching

Leverage expert guidance to drive collaborative discussions and empower employees to take charge of their professional development.

Explore Productivity Coaching
A coaching opportunities screenshot that shows a coaching summary.

Integrations

Combine workforce activity data with key applications and data sources to understand broader business context.

Explore integrations
An ActivTrak dashboard showing activity overview with various graphs and reports.

Personal Insights

Empower employees to improve productivity, focus and work-life balance by providing deep insights into individual work habits.

Explore Personal Insights
Personal insights - personal productivity metrics

Privacy-first Analytics

Safeguard privacy and confidentiality without loss of any productivity insights, and forge higher levels of trust with employees.

Explore Data Privacy Controls
ActivTrak Data Privacy Controls on/off

User Management

ActivTrak makes it easy to invite and manage users within your ActivTrak account.

Explore User Management
Configurable User Roles

No matter your needs, ActivTrak fits your stack

See what customers say about ActivTrak

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FAQs about remote workforce management:

What is remote workforce management?

Remote workforce management is the process of managing remote and hybrid employees. This generally includes a combination of communication, software and processes developed specifically for remote workforces, or at minimum, these components should accommodate remote employees. Managing a remote workforce often requires a flexible approach, as leaders need to maintain a level of oversight without becoming overbearing.

Why is remote workforce management important?

Remote workforce management is essential for businesses that want to implement or expand their remote work policy. A well-rounded strategy provides managers with insights about remote employees so they can provide more relevant support, resulting in better performance for the business. It also allows you to identify any employees who may be feeling disconnected from the team or even burned out, which can result in communication issues and turnover. By using remote workforce software, managers can proactively address these issues by watching for signs before it can become a larger problem.

What are the benefits of remote workforce management software?

Using software to manage your remote employees can shed light on how your workplace policies are affecting your workforce. You can use these insights to help:

  • Increase productivity and performance
  • Reduce burnout and attrition
  • Inform hiring and workload decisions
  • Identify and prevent off-site compliance issues

Remote team management software is a tool that benefits both managers and employees. By gaining visibility for remote workers, managers are better equipped to provide coaching and encourage breaks if an employee is starting to show signs of burnout.

How do you manage a remote workforce?

The best way to manage a remote workforce is with data. By collecting and analyzing remote worker activity, you can use measurable insights to determine if your employees and teams are meeting critical productivity goals — and understand when they may need more support from you. Remote workforce management software like ActivTrak can help you monitor  time management, website and technology usage, and active or passive periods. This visibility is key to understanding the success or failures of your remote teams.

Should you purchase remote workforce management software?

Remote workforce solutions are becoming increasingly essential as companies adopt hybrid and remote work policies. The software helps leaders who use software to manage remote teams tend to experience better employee performance and lower burnout. And that doesn’t just apply to large distributed teams of dozens or hundreds of remote employees. The sooner you start using software to manage remote employees, the better positioned you’ll be to drive lasting results as your hybrid workforce grows. 

Consider it from a logistics perspective: Managing a small team of remote employees is difficult.But it becomes even more challenging as your remote workforce grows. By adopting remote workforce management software now, you can establish its place in your technology stack and then scale as your remote workforce grows — and reduce your risk of burnout and turnover from day one.

Our workforce management software also provides insight for hybrid employees and on-site employees, in case you ever change your remote work policy or if workers move closer to your office and want to start coming in.

How can you choose the best remote workforce management software for your business?

Once you’ve made the decision to invest in a solution, the next step is to narrow down your software options. When comparing remote workforce management solutions, be sure  to consider:

  1. Functionality: Identify the essential features for your remote teams, such as location insights and app usage. Choose a solution that has everything you need, with bonus points for extras.
  2. Scalability: Look at how the solution can scale as your remote team grows, including what it will cost to add employees or entire departments.
  3. Integration: Make sure the solution you’re considering integrates with your existing technology stack.
  4. Customization: Pick something you can customize based on the unique needs and preferences of your business.
  5. Usability: Get a demo to verify the software is easy to use, especially if there are features employees can use to track their own performance.
  6. Cost: Look at pricing for each solution to ensure it will fit within your budget as your hybrid or remote workforce grows.
  7. Customer support: Ensure the solution you choose offers customer support that’s helpful, responsive and fast.

Considering these factors will give you the information you need to choose the right remote workforce management software for your business.

What is ActivTrak’s approach to remote workforce management?

If you want to improve  your remote workforce productivity, you’ll first need to collect data and establish a baseline for measuring improvement. This is exactly what ActivTrak is designed to do. Our remote work management software continually monitors metrics such as work duration and technology usage, with finely-tuned privacy controls that help you build trust with employees. 

We designed ActivTrak from an ethical viewpoint:
We know workforce monitoring and activity analysis have a mixed history and association with surveillance and heavy oversight. ActivTrak intends to change that by focusing on the real output of employee monitoring: improved productivity.

Our workforce management software provides all the insights you need to support both in-office and remote teams — and none of the details you don’t. Our powerful platform focuses on collecting contextual data while avoiding invasive employee monitoring technologies like keystroke logging and continuous screenshots. All so you can build a remote work culture of trust and transparency while providing the support people need to do their best work from any location.

How do you effectively manage a remote workforce?

Remote workforce management starts with setting expectations, including a remote policy that clearly outlines schedules and goals for employees. Managers should also set up regular meetings, including one-on-ones with individual employees and team-wide syncs where people can share updates and discuss questions or concerns. It’s also important to ensure employees and managers have the right technology to do their role remotely, including things like messaging applications for employees to communicate and remote workforce management tools that help leaders understand how their team is doing. Finally, make sure to celebrate successes for remote employees, such as a shout out on a messaging board or during a team meeting.

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