Workforce analytics can increase Contact Center Efficiency by providing data-driven insights into agent activity, resource allocation & team performance. Improve productivity & address burnout risks with data-driven decisions.
Learn about the challenges of setting up a functioning remote work environment plus seven steps to create a productive one below.
Learn how to monitor employee internet usage with this guide for remote employees and satellite teams to keep productivity high and teams connected.
Finding the balance between being a high-performing organization & having healthy employees is an important part of workforce management for any business.
SaaS spend management plans let organizations optimize SaaS apps throughout their lifecycle by analyzing costs, tracking usage and negotiating contracts.
Learn what a hybrid work schedule is, types, benefits, challenges, how to implement one and more!
SaaS application visibility is your ticket to lower costs, more productivity and less security risk. Use these tips to understand and optimize your SaaS stack.
Team productivity drives success for any organization. Get our top team productivity tools & software solutions that can help enhance overall performance.
Software utilization refers to how efficiently apps are being used within an organization. Use these tips to maximize software utilization at your company.
Learn how to improve remote work productivity by creating an environment that balances employee satisfaction with productivity. Get 8 ways to help your org
Discover the top workforce management software solutions of 2023 to streamline your processes, boost productivity, and manage your team more effectively.
Learn how ActivTrak’s unique features and functionality are ethically and strategically designed to serve as employeeware, not bossware.
Learn how to monitor employee performance, analyze & interpret performance data & provide constructive feedback & coaching to improve employee performance.
ActivTrak CEO, Heidi Farris, discusses the workforce analytics identity crisis, where it came from, and where it’s going.
Explore the key features and benefits of an enterprise workforce management system (WMS) and the benefits it can bring to your organization.
Is badge data enough? Learn the pitfalls of relying on badge data for your return to office plans, and how ActivTrak can provide a data-informed perspective.
Learn about workforce planning metrics and their importance, benefits and how you can overcome the challenges that come with their implementation.