SOLUTION

Boost Operational Efficiency and Compliance with ActivTrak

Discover employee workflows, fix bottlenecks, streamline operations, while ensuring processes are in place and monitored for compliance. See insights in just minutes.

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Trusted by 9,000+ organizations across the world

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OPERATIONAL EFFICIENCY & COMPLIANCE

Improve resource usage to drive operational efficiency and compliance

Businesses need a clear picture of their operating processes in order to understand resource utilization, especially across people and technology. ActivTrak offers not just data, but insights and context so you can understand process workflows, applications used (or unused), and workload balance.

Learn how ActivTrak can help you:

With greater visibility into how work gets done, you can design your teams and the tools they need for better business outcomes in the future, while ensuring compliance.

5 yellow stars.

"It allows us to track software and asset utilization. This will allow us to better manage our people and our money spent on useless equipment and software. It also allows us to tailor our training program to best suit the employees."

- Bill Nash, Operations Support Manager
Nason, Yeager, Gerson, White & Lioce P.A

December 12, 2020

productivity management

Visualize employee & team time management

Analyze user activity to see how work gets done so you can identify opportunities to gain operational efficiency through improvements in time management, scheduling, prioritization and focus. 

  • View total and productive time by individual and team to understand how certain activities are impacting productivity. 
  • Analyze hours of peak productivity to see when your team is most focused so you can plan meetings and other activities accordingly. 
  • Identify who may be exhibiting signs of burnout so you can make proactive changes.
  • Understand if messaging apps or social media are causing distraction beyond what is expected for healthy breaks and collaboration.

With ActivTrak, you can identify opportunities to gain operational efficiency through improvements in time management, scheduling, prioritization and focus.

Learn more about productivity reports

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application usage tracking

Improve resource usage and operational workflows

Visibility into what applications and websites are used and the processes employees are following can help identify opportunities to improve operational efficiency. With ActivTrak, you can get the data you need to streamline processes, consolidate tools, recognize compliance gaps, and identify additional specific training needed.

  • Improve efficiency by evaluating actual processes to understand operational workflows and bottlenecks.
  • Identify work habits of more experienced employees to identify training and coaching opportunities for newer team members. 
  • Discover all applications used and by how many people so you can manage license costs effectively.
  • Identify usage of anomalous or unproductive apps and websites so you can address policy exceptions and compliance risks.

ActivTrak delivers the data you need to streamline processes, consolidate tools, recognize compliance gaps, and identify additional training requirements.

Learn more about app and website usage

An Insights report showing workload balance showing utilization by user, average days over utilized and average days healthy.
Identify Burnout risks

Balance workloads across teams

Understanding workload balance is essential for improving operational efficiency. By ensuring employees have enough work to keep them productive and fully engaged, but not so much that they are at risk of burnout, managers can improve employee satisfaction and engagement and avoid costly turnover.

  • View trends in total work time and productive time to identify potentially overloaded employees so you can redistribute tasks. 
  • See a breakdown of individual and team work time by app or category to understand what activities are consuming the most time.
  • Analyze activities daily, weekly, and monthly to plan and optimize scheduling.
  • Understand work durations and trends for both remote and in-office employees.

ActivTrak provides critical insights to help ensure employees have enough work to keep them productive and fully engaged, but not so much that they are at risk of burnout.

 

Learn more about workforce insights

ActivTrak dashboard showing the Alarm Log.
Mitigate risk

Reduce risk & enforce compliance reporting policies

It’s important to understand typical employee work patterns. With ActivTrak, you get a clear picture of what is routine and what is anomalous so you can uncover potentially noncompliant and risky activities, even if unintentional.

  • Analyze user risk scores to uncover user behavior most likely to violate data compliance policies.
  • Enforce policies with reminder notifications to employees when actions are potentially non-compliant.
  • Automatically block or terminate applications you define as potential for malware.
  • Set alarms to get notifications in email or messaging channels when risky activities are detected.

With ActivTrak, you get a clear picture of what is routine and what is anomalous so you can uncover potentially noncompliant and risky activities, even if unintentional.

Learn more about alarms

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DEEP PRODUCTIVITY ANALYSIS

Correlate productivity data with other key business metrics

ActivTrak gives you the ability to integrate user activity data with other data sources –  Salesforce, Jira, ZenDesk – which allows you to further improve operational efficiency by correlating key productivity data with other business metrics.

  • Leverage pre-configured starter templates for BI tools like Tableau, Power BI, and Google Data Studio or create your own.
  • Generate personalized reports to benchmark team productivity, uncover trends, or identify habits of top performers.
  • Use data insights to fix operational compliance gaps and activities that may put data privacy at risk.
  • Export and query ActivTrak data for deep analysis of productivity and activities.

ActivTrak gives you the ability to integrate user activity data with other data sources – Salesforce, Jira, ZenDeck and much more.

Learn more about ActivConnect

Explore all ActivTrak features

Dashboards

Tune into key trends. A quick at-a-glance summary of workforce performance and productivity trends. Everything you need to start your analysis of workforce productivity and operational efficiency.

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An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Team Productivity Pulse

Immediately see user and team productivity and availability status via an at-a-glance dashboard.

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A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Productivity Reports

Spot patterns that fuel success. Gain valuable insights and increase team productivity. These out-of-the-box reports enable you to drill down by date range, users, computers, and other criteria to quickly discover trends.

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A productivity chart showing times spent during a week, and a single day report showing times spend by different employees.

Workforce Insights

Uncover hidden potential. View key insights across people, process and technology to help your organization increase productivity, reduce risk, optimize work, and ensure healthy work habits.

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Benchmarks & Goals

Set lofty goals…and achieve them. Using benchmark and historical data, you can set workforce productivity benchmarks and track progress to desired performance. View trends across your team’s top quartile and average to help inform goals set across your team.

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An Insights report showing benchmarks and goals. There's team averages from 4 dates and a line graph showing the daily trend.

Activity Classification

Customize for your business or let ActivTrak automatically classify common applications and websites so you can measure productive and unproductive activities in your organization.

Learn more
Screenshot of the ActivTrak dashboard where you can manage activity classification.

Application & Website Usage

Understand which applications and websites employees use to identify adoption gaps, potential risk areas from unvetted tools, and budget for the right tools where you really need to.

Learn more
An Insights Technology Usage report showing category allocation in a doughnut chart and a bar chart of top applications.

Alarms

Use pre-built alarms or create your own based on any combination of conditions. Out-of-the-box alarms help you track and get alerted to events such as file sharing, user deletion and more.

Learn more
ActivTrak dashboard showing the Alarm Log.

Activity Logs

Reference detailed logs of user activities and security events to better understand what transpired, when and by whom, while simultaneously providing insights to help ensure compliance.

Learn more
A productivity line graph for a week in December 2020.

Integrations

Easily integrate ActivTrak productivity data with your other software applications to get the deeper insights you need to boost productivity and efficiency in the workplace.

Learn more
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Real-time User Activity

Keep a real-time pulse on your team’s availability and engagement in the modern workplace – hybrid and remote. Check in on your teams without interrupting them when they are “in the flow”.

Learn more
A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Website Blocking

Prevent visits to certain websites to help improve productivity, ensure compliance, and prevent access to inappropriate websites – simply add, remove or modify your list of blocked domains.

Learn more
A screen showing blocked websites.

No matter your needs, ActivTrak fits your stack

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    Slack

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    MS Teams

  • Power BI logo.

    Power BI

  • Tableau logo

    Tableau

  • Looker logo.

    Looker

  • Google Data Studio logo.

    Google Data Studio

  • Splunk logo.

    Splunk

  • Zapier logo.

    Zapier

  • Xero logo.

    Xero

  • Jira logo.

    Jira

  • Salesforce logo.

    Salesforce

Learn more about ActivConnect

Hear what everyone is saying about ActivTrak - Powered by

FAQs about operational efficiency & compliance:

What is operational efficiency?

Operational efficiency is the relationship between an organization’s output and input, that when healthy, helps businesses cut down on unnecessary costs while increasing revenue. It’s what businesses strive to do – product a high-quality product at scale with as few resources as possible.

To decrease extraneous costs, the operations manager must be able to identify which processes in place are not needed. To do this, they need to be able to identify a baseline of operations.

How do you measure and improve operational efficiency?

Operational efficiency is calculated by dividing output (revenue, sales, cold calls, inbound leads, etc) by input (resources, man-hours, licenses, etc). As explained by Mankins in the Harvard Business Review, efficiency is a matter of producing the same output with less input.

In order to calculate efficiency, decision-makers need to determine which output and input variables are most appropriate for their organization. These variables are determined by their key performance indicators; the quantifiable metrics that reflect the health of an organization (dictionary). These can shed light on the overall direction of an organization by providing unbiased data about performance.

  • Step 1: Record your performance and compare it against industry standards. This will give the organization a reference point to measure improvements.
  • Step 2: Review the baseline of operations and identify the functions and goals within each department.
  • Step 3: Understand the key players involved when it comes to executing those functions and goals.
  • Step 4: Then review how much time it takes to achieve those goals and the quality of work done every step of the way.
  • Step 5: Within each step, identify bottlenecks that make that process slower. Bottlenecks are any functions or steps that are unnecessary for completing the task at hand. For example, waiting a couple of days for another approval when two approvals are sufficient would be a bottleneck.
  • Step 6: Remove those bottlenecks. One strategy to eliminate waste is the 5S method: Sort, Shine, Straighten, Standardize and Sustain. The leadership team needs to collaborate with other employees to ensure the right steps are taken.
  • Step 7: Measure the performance and compare to the previous baseline of operations to track improvements. Make sure that the quality of work done along the way is not impaired.
  • Step 8: Track performance by creating reports or a dashboard. Convene with your team at regular intervals to discuss performance and areas of improvement.
Note to the COO There is much more to efficiency than simply cutting costs. It takes more strategy and forethought. A study done by PwC UK showed that two-thirds of UK businesses planned to cut costs over a 12-month period, but less than 30 percent of those organizations were able to reach their operational efficiency goals and only about a fifth of them could sustain the benefits of cutting costs over a period of three years.

What is ActivTrak’s approach to operational efficiency and employee monitoring?

Improving operational efficiency requires the collection and monitoring of data to establish a baseline upon which you can measure growth. We know employee monitoring and activity analysis have a mixed history and association with intrusive supervision and heavy oversight. ActivTrak intends to change that by focusing on the real output of employee monitoring: improved productivity and efficiency.

We designed ActivTrak from an ethical direction: with cornerstones of transparency, collaboration and informed insight. We’ve consciously developed a powerful platform that focuses on the collection of contextual data, avoiding intrusive employee monitoring technologies like keystroke logging and video surveillance. We invite the users of our product to join us on our journey to migrate employee monitoring from the age of surveillance and into the results and data-driven space that is productivity insights and operational efficiency.

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