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Spot Employee Burnout Risk with Workforce Analytics

Quickly assess workloads and team balance to help prevent employee burnout.

team productivity, workload balance, and burnout risk report
Prevent Employee Burnout

Support healthy work habits with ActivTrak

While burnout typically stems from multiple causes, heavy workloads sustained over a significant period of time are often a significant contributing factor. To prevent employee burnout, managers may need to advocate for additional resources, changes in deadlines or shifts in workloads. Quantitative productivity data can be a great asset to justify these changes. 

ActivTrak is a workforce analytics and productivity platform that provides data to help organizations:

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"We are also utilizing ActivTrak to identify opportunities where work needs to be spread out more so that we do not have employees that are working 14 hours a day and some employees that are working 5 hours a day."

- Eric Allen, IT Manager,
Tauber Oil Company

February 18, 2021

team productivity, workload balance, and burnout risk report
Assess Burnout

Identify employee burnout signs

Keep a pulse on burnout risk with easy to understand comparisons of working hours vs. healthy thresholds that you define.

  • Assess where working hours are spiking or consistently high to identify team members who need support
  • Identify employees at risk of burning out as well as individuals with low levels of engagement.
  • View team summaries to see how many team members are in a healthy range vs. over- or under-utilized
Learn more about workload management

For strategies to help you recognize and address signs of employee burnout, check out our Managers Guide to Burnout


A employee engagement, team comparison report that shows productivity for selected teams and focus for selected teams.
Balance Workloads

Compare teams to maintain balance

View teams side by side to understand how they are operating relative to their peers.

  • Assess workloads across teams to identify opportunities to improve workload balance.
  • Compare how time is spent to gain insights into best practices that can be shared across teams.
  • Understand differences between more/less experienced teams to identify coaching and training opportunities.
  • Assess productivity of teams by work location (i.e. remote vs. in office) to ensure effective support for all teams.
Learn more about productivity reports

A team productivity chart showing times spent during a week, and a single day report showing times spend by different employees.
Work Habits

Assess work patterns to help support healthy habits

Understand if team members are working long days, or rarely taking breaks so you can help encourage and support healthy work habits.

 

  • View trends in total work time and productive time, by day, week or month
  • Understand typical start/end times and keep an eye out for people working outside of normal hours
  • Assess team coverage to adjust schedules and workloads
  • Identify team members working intense days with little time away from the screen
Learn more about productivity reports

ActivTrak personal productivity insights
Personal productivity dashboard

Personal productivity dashboard

Manager’s can schedule a weekly personal productivity report to be emailed to team members so they can assess their own work habits and make adjustments to improve productivity and ensure healthy balance.

  • Understand how productivity and focus time are trending week by week
  • Assess how time is spent across focused work, collaboration and multi-tasking
  • View average working hours, with indicators of over- and under-utilitzation
  • Assess time spent by app category to understand what activities are consuming the most time
Learn more about benchmarks and goals

Explore all ActivTrak features

Dashboards

Tune into key trends. A quick at-a-glance summary of workforce performance and productivity trends. Everything you need to start your analysis of workforce productivity and operational efficiency.

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An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Productivity Reports

Spot patterns that fuel success. Gain valuable insights and increase team productivity. These out-of-the-box reports enable you to drill down by date range, users, computers, and other criteria to quickly discover trends.

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A productivity chart showing times spent during a week, and a single day report showing times spend by different employees.

Team Productivity

Immediately see user and team productivity and availability status via an at-a-glance dashboard.

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A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Application & Website Usage

Understand which applications and websites employees use to identify adoption gaps, potential risk areas from unvetted tools, and budget for the right tools where you really need to.

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An Insights Technology Usage report showing category allocation in a doughnut chart and a bar chart of top applications.

Workload Management

Uncover hidden potential. View key insights across people, process and technology to help your organization increase productivity, reduce risk, optimize work, and ensure healthy work habits.

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An Insights report showing work efficiency reports showing uninterrupted work hours, productivity and focus vs goals.

Productivity Coaching

Guidance and resources you need to create a culture that empowers employees to achieve big goals.

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Benchmarks & Goals

Set lofty goals…and achieve them. Using benchmark and historical data, you can set workforce productivity benchmarks and track progress to desired performance. View trends across your team’s top quartile and average to help inform goals set across your team.

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An Insights report showing benchmarks and goals. There's team averages from 4 dates and a line graph showing the daily trend.

Integrations

Easily integrate ActivTrak productivity data with your other software applications to get the deeper insights you need to boost productivity and efficiency in the workplace.

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Activity Classification

Customize for your business or let ActivTrak automatically classify common applications and websites so you can measure productive and unproductive activities in your organization.

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Screenshot of the ActivTrak dashboard where you can manage activity classification.

Real-time User Activity

Keep a real-time pulse on your team’s availability and engagement in the modern workplace – hybrid and remote. Check in on your teams without interrupting them when they are “in the flow”.

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A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Personal Insights

Empower employees to improve productivity, focus, and work-life balance by providing deep insights into individual work habits.

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Personal insights - personal productivity metrics

Alarms & Website Blocking

Use pre-built alarms or create your own based on any combination of conditions. Out-of-the-box alarms help you track and get alerted to events such as file sharing, user deletion and more.

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ActivTrak dashboard showing the Alarm Log.

Activity Logs

Reference detailed logs of user activities and security events to better understand what transpired, when and by whom, while simultaneously providing insights to help ensure compliance.

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A productivity line graph for a week in December 2020.

No matter your needs, ActivTrak fits your stack

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    Looker

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    Google Data Studio

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    Xero

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Frequently asked questions about employee burnout

What are the signs of employee burnout?

As a manager, it’s important to be on the lookout for signs of employee burnout so you can proactively engage with your team members to understand where they are facing challenges and how you can help.

Some signs of employee burnout include:

  • Team members working longer days, and outside of their normal working hours
  • Decline in the level of engagement or energy in meetings or 1x1s
  • Lack of proactive problem solving or suggestions of new ideas
  • Hastened or canceled meetings to free up additional working time
  • “Shortcuts” on processes or quality to complete activities faster
  • Errors in work, missed deadlines, or a decline in work quality/thoroughness

How does employee burnout impact organizations?

According to a recent study by Gallup1, 28% of employees surveyed said they were burned out “very often” or “always” at work.

Employee burnout and fatigue is detrimental to both the employee and the business. This same study found that employees who frequently experience burnout are 63% more likely to take a sick day, 23% more likely to visit the emergency room and 2.6x more likely to be seeking a new job.

Recognizing the signs of employee burnout and taking action quickly is essential for organizations to support employee health, and retain employees.

1 Source: Employee Burnout: The Biggest Myth, Gallup, March 13, 2020

How do you prevent employee burnout?

The goal for any manager should be to watch for signs of employee burnout, so you can engage proactively with team members and take action as quickly as possible. Some guiding principles to keep top of mind include:

  • Invest time and attention in your team members
    The best managers hold regular (at least bi-weekly) 1×1’s with each team member. They know each person as an individual, celebrate accomplishments, touch base on project deliverables, conduct coaching conversations and discuss possible sources of frustration.
  • Promote transparency and problem-solving
    Host a monthly team check-in to allow for broader team discussions on what is going well and what can be improved. This meeting can help surface sources of friction, resource gaps, and process improvements that can help boost team productivity and satisfaction.
  • Advocate for the resources your team needs
    Combine team sentiments with workforce analytics data to help justify and plan for headcount:

    • Has the workload for your team scaled at a faster pace than headcount?
    • How does the workload for your team compare to other similar teams?
    • Is your team often working on the weekend or evenings?

Using a workforce analytics solution like ActivTrak, you can measure productive time, working hours, burnout risk, break frequency and focus habits to justify additional resources, or shift expectations to help support teams who are facing burnout.

Why do employees get burned out?

Burnout can develop based on many different contributing factors. Understanding the culprit behind the burnout can help you coach your team or individual team members through the challenge.

Some of the most common causes of burnout include:

  • Deadline burnout: Occurs when specific deadlines are aggressive and compounded by obstacles, therefore the ability to get work done on time is a challenge. Whether it’s working additional hours or working the same hours at a higher intensity, deadline burnout can be particularly draining.
  • Culture burnout: Develops when a group within an organization has collectively reached levels of exhaustion that are uncomfortable and is further perpetuated by the shared exhaustion of others.
  • Personal burnout: Different from culture burnout, personal burnout impacts a single individual within the workplace and can be due to excessive workload, or other factors draining the individual’s energy and enthusiasm for their work.
  • Passion burnout: Occurs when someone’s focus (sometimes by their own choice) on a particular work topic, skillset or set of work activities becomes overwhelming due to the degree of perceived completeness and perfection required, the lack of work variety, or feelings of isolation.
  • Skill burnout: Develops as a result of individuals facing skill deficiencies or excesses in their specific roles. Ultimately, this type of burnout leads to employees feeling frustrated and misplaced in their roles.
  • Alignment Burnout: Can occur across the entire organization when there is inconsistency in the perceived mission or strategy, and at the individual level when there is a disconnect in role definition and alignment.

What to do when your employee is burned out?

Within an organization, the role of the manager is critical in assessing and addressing employee burnout. Some of the ways managers can help include:

  • Reach out and set up 1×1 time and let your employee know in advance that you aim to discuss how they are doing personally and professionally
  • Before problem solving:
    1. Express your concern and care for the employee and emphasize that there’s no pressure on the conversation
    2. Share a few examples of symptoms you’ve recognized over the course of the previous weeks
    3. Ask the employee if your observations/perceptions feel accurate or if you’ve made any misinterpretations (this is very important, as this burnout lends itself to being highly personalized)
  • Inquire about what resources the employee may need to feel supported in their work. This could include:
    1. Reshifting of workload, or realignment of responsibilities
    2. Clarification of priorities and overall strategic direction
    3. Modification of deadlines to alleviate pressure
    4. Support with training and development resources
  • Commit to providing support and working towards a solution within a very clear period of time. If you’re unable to offer immediate solutions in the conversation (which is common), let your employee know when you both can expect to revisit the conversation.

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