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SOLUTION

Workforce Optimization Software

Optimize productivity and efficiency across your organization with actionable insights into work habits and quantifiable measures of progress.

An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

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WORKFORCE OPTIMIZATION SOFTWARE

Assess, measure and optimize productivity across your workforce

Make data-driven decisions about the future of work. Optimize your workforce strategy and technology investments to fuel successful work habits.

How much time do your employees spend on the skilled, strategic jobs they were hired to do? Between responding to emails and instant messages, attending back-to-back meetings, and navigating a web of business applications, it can seem like we’re all working more but producing less meaningful work.

With ActivTrak, you can correlate work habits to productivity trends to identify where employees need support and measure progress in an objective way.

Learn how ActivTrak helps you:

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ActivTrak is a complete solution“ActivTrak helps us address the issue of employees working too much or too little [or] running the risk of burnout. We are also able to use ActivTrak to pick the best times for departmental and company-wide meetings.” –
Vice-President in IT
May 19, 2021
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PRODUCTIVITY INSIGHTS

Connect work habits to productivity trends

Get insight into how teams work to identify the patterns that fuel success and opportunities for improvement.

  • View high-level productivity metrics for teams and individuals, then drill down for insight into underlying work habits.
  • Understand how employees’ time is divided between focused work, collaborative activities, and multitasking to identify and correct imbalances.
  • See which applications and websites are most heavily used to assess alignment with core responsibilities and pinpoint sources of distraction.
  • Compare productivity levels and work habits of remote, hybrid, and in-office employees to inform flexible work policies to determine where support may be needed.
  • Assess workload balance within teams to understand who is overutilized or identify quiet quitting and avoid burnout and attrition.
Explore productivity insights

LOCATION INSIGHTS

Optimize flexible work with location-based insights

Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.

  • Develop the optimal hybrid work policy for your organization with location-based productivity data.
  • Understand who is in the office and when, with accurate, comprehensive location analysis.
  • Maximize the value of real estate investments with insight into office utilization.
  • ActivTrak’s Location Insights answer some of the most pressing issues within organizations today.
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IMPACT ANALYSIS

Understand how organizational change affects your workforce

Correlate changes such as a reduction in force or new hybrid work policy to shifts in work habits and well-being.

  • Conduct before-and-after analyses and A/B tests
  • Assess trends in employee productivity, workload, engagement and technology usage
  • Quickly identify and mitigate negative effects
Explore impact analysis
ActivTrak Impact Analysis summary dashboard

BENCHMARKS & GOALS

Set and track goals to motivate and measure improvement

Encourage the habits that maximize productivity and set clear guideposts to measure progress.

  • Reference benchmarks for productivity, focus, and collaboration to understand what is typical for your team and identify outliers.
  • Establish and communicate goals to set clear expectations for your team and ensure alignment around roles and responsibilities.
  • See how individual team members’ productivity, focus, and collaboration have changed over the previous day, week, 4 weeks, and 12 weeks.
  • Regularly evaluate progress toward goals to measure improvement and flag areas where teams need support.
Explore benchmarks & goals
An Insights report showing benchmarks and goals. There's team averages from 4 dates and a line graph showing the daily trend.

PRODUCTIVITY COACHING

Empower employees to improve personal work habits and well-being

Equip managers and employees to play an active role in increasing engagement, productivity, and well-being.

  • Enable employees to optimize their schedules and identify opportunities for self-improvement by providing visibility into their personal work habits.
  • Deliver targeted enablement with the help of our virtual productivity coach, which surfaces team members exhibiting signs of burnout, quiet quitting, disengagement, or lack of focus, along with advice on how to best support them.
  • Create automated email subscriptions for leaders and stakeholders to share regular progress updates and foster collaboration.
Explore compliance & risk management
A coaching opportunities screenshot that shows a coaching summary.

INTEGRATIONS

Contextualize workforce activity data through integrations with your existing toolset

Get deeper insight into the work habits that drive business results.

  • Visualize workforce data from ActivTrak alongside data from Salesforce, ZenDesk, Lattice, and many other business applications to understand the broader context of individual and team productivity.
  • Run custom queries or leverage free starter templates for your existing business intelligence tools, including Microsoft Power BI, Tableau, and Google Data Studio.
  • View key workforce metrics like productivity, application usage, and work efficiency trends, inline with your Microsoft Teams daily workflow.
  • Integrate productivity data directly into monday.com workspaces to understand the productivity patterns that lead to project and task completion.
Explore integrations
An ActivTrak dashboard showing activity overview with various graphs and reports.

Explore ActivTrak’s key features

Dashboards

View a summary of workforce productivity metrics to keep a pulse on issues that impact burnout, engagement and efficiency.

Explore Dashboards
An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Productivity Reports

Gain valuable insights into factors affecting employee productivity with reports that drill down by date range, users, computers and other criteria.

Explore Productivity Reports
A productivity chart showing times spent during a week, and a single day report showing times spend by different employees.

Team Productivity

See team productivity and availability status to assess workload balance and identify best practices of top performers.

Explore Team Productivity
A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Location Insights

Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.

Explore Location Insights

Workload Management

Uncover opportunities across individuals and teams to balance workloads, increase efficiency and support healthy work habits.

Explore Workload Management
ActivTrak's workload balance report showing workforce analytics trends for a team.

Productivity Coaching

Leverage expert guidance to drive collaborative discussions and empower employees to take charge of their professional development.

Explore Productivity Coaching
A coaching opportunities screenshot that shows a coaching summary.

Integrations

Combine workforce activity data with key applications and data sources to understand broader business context.

Explore integrations
An ActivTrak dashboard showing activity overview with various graphs and reports.

Personal Insights

Empower employees to improve productivity, focus and work-life balance by providing deep insights into individual work habits.

Explore Personal Insights
Personal insights - personal productivity metrics

Privacy-first Analytics

Safeguard privacy and confidentiality without loss of any productivity insights, and forge higher levels of trust with employees.

Explore Data Privacy Controls
ActivTrak Data Privacy Controls on/off

User Management

ActivTrak makes it easy to invite and manage users within your ActivTrak account.

Explore User Management
Configurable User Roles

Dashboards

View a summary of workforce productivity metrics to keep a pulse on issues that impact burnout, engagement and efficiency.

Explore Dashboards
An ActivTrak dashboard showing today's team pulse, productivity and top users and groups.

Productivity Reports

Gain valuable insights into factors affecting employee productivity with reports that drill down by date range, users, computers and other criteria.

Explore Productivity Reports
A productivity chart showing times spent during a week, and a single day report showing times spend by different employees.

Team Productivity

See team productivity and availability status to assess workload balance and identify best practices of top performers.

Explore Team Productivity
A Team Pulse report broken down into Sales, Management, CEO, Administrators, HR, Development, Remote and Engineers.

Location Insights

Make data-driven decisions about hybrid work with insight into where employees work — and where they work best.

Explore Location Insights

Workload Management

Uncover opportunities across individuals and teams to balance workloads, increase efficiency and support healthy work habits.

Explore Workload Management
ActivTrak's workload balance report showing workforce analytics trends for a team.

Productivity Coaching

Leverage expert guidance to drive collaborative discussions and empower employees to take charge of their professional development.

Explore Productivity Coaching
A coaching opportunities screenshot that shows a coaching summary.

Integrations

Combine workforce activity data with key applications and data sources to understand broader business context.

Explore integrations
An ActivTrak dashboard showing activity overview with various graphs and reports.

Personal Insights

Empower employees to improve productivity, focus and work-life balance by providing deep insights into individual work habits.

Explore Personal Insights
Personal insights - personal productivity metrics

Privacy-first Analytics

Safeguard privacy and confidentiality without loss of any productivity insights, and forge higher levels of trust with employees.

Explore Data Privacy Controls
ActivTrak Data Privacy Controls on/off

User Management

ActivTrak makes it easy to invite and manage users within your ActivTrak account.

Explore User Management
Configurable User Roles

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FAQs about Workforce Optimization Software

What is workforce optimization software?

Workforce optimization (WFO) software improves employee productivity by gathering information about work habits to identify patterns that fuel success and areas for support. Workforce optimization tools and applications provide insight into how employees’ time is divided, workload balance and productivity levels among in-office, hybrid and remote workers. By understanding how employees work best, managers can provide personalized coaching to improve productivity among the workforce.

What are the benefits of workforce optimization software?

Workforce optimization software offers several benefits for businesses including:

  • Boost Productivity: A workforce optimization system provides managers with data about the work habits that empower top-performers to succeed, and they can encourage those habits across the team to replicate the results. On the other hand, managers can also identify ineffective work habits or training gaps among employees and offer personalized coaching to help each worker perform their best. Outside of individual insights, managers may also uncover team or organizational bottlenecks that can be removed to enhance productivity.
  • Increase Engagement: Workforce optimization software can help managers understand which employees are engaged or if any have signs of burnout, which can lead to low productivity and turnover. By proactively watching engagement, managers can step in to support at-risk employees before it becomes a larger issue for the employee or team.
  • Reduce Costs: Workforce optimization software provides insights about work habits, including activity data about the applications and technology your team is using. Using these insights, managers may be able to reduce costs by eliminating expensive tools that aren’t being utilized or offering training to improve their usage.

Should you purchase workforce optimization software?

Businesses may be wondering if workforce optimization software is actually necessary, but a solution can recoup its cost through a few ways. Productivity improvements drive better business results, higher engagement reduces turnover and application usage insights reveal which programs can be cut to reduce expenses. By providing data-backed insights, managers can make better decisions that help employees and the organization.

When it comes to comparing workforce optimization solutions, you’ll may find that some tools and applications provide limited functionality while more comprehensive software like ActivTrak offers enhanced capabilities. Consider your business size and goals to determine the scale of the solution you need.

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