Employee Engagement & Experience Software

Employee engagement is the extent to which employees feel passionate about their jobs and are committed to the organization. Studies confirm that employee engagement drives performance and productivity. In fact, 71% of executives say that employee engagement is critical to their company’s success. When employees care – when they are engaged – they use discretionary effort. When employees are engaged, organizations are more likely to outperform their competition, retain top performers, and attract new talent. Ongoing measurement and management of employee engagement helps organizations identify early signs of unbalanced workloads, poor engagement, and workplace burnout. Leveraging a platform like ActivTrak, workforce analytics insights – including focus, habits, trends, and interruptions – can be shared with employees to proactively drive new habits and deliver support in advance of productivity and performance challenges.

Employee engagement is the emotional commitment the employee has to the organization and its goals. They use discretionary effort – not just working for a paycheck, but working on behalf of the company’s goals. For example, this means an engaged sales professional follows up to answer a customer question, even if it’s after hours. Or, the engaged website developer works overtime when needed, without being asked.

Initiatives to build and continuously improve employee engagement starts with understanding how your organization is doing. Administering an employee engagement survey provides a moment-in-time snapshot, however, pairing that with actual workplace data collected on an ongoing basis, can give you a true picture of employee engagement. Leverage these insights – technology usage, activity breakdown, focus, sources of inefficiencies – as a coaching tool to help increase employee engagement and job satisfaction.

With this type of real data, organizations are able to develop meaningful employee engagement strategies, training programs, and initiatives to raise levels of engagement and elevate productivity and performance across the business.