Customizable Dashboards
Design dashboards tailored to your specific needs.
Headcount Planning
- Discover untapped labor capacity.
- Make data-informed efficiency and headcount decisions.
- Rightsize teams and balance workloads.
Technology License Planning
- Identify unused licenses and rightsize technology investments to reduce costs.
- Monitor license usage trends to anticipate future needs and effectively allocate resources based on team roles and responsibilities.
- Detect and adjust technology usage patterns to optimize resource allocation.
Sales Efficiency
- Compare sales productivity metrics side-by-side.
- Track time spent in meetings and prospecting.
- Monitor the number of qualified leads, opportunities, and tasks completed.
Customer Service Productivity
- Measure the time between ticket creation and resolution.
- See weekly ticket trends – cases created, open, solved.
- Compare rep productivity metrics side by side for email and chat.
One Platform. Many Solutions.
HR, IT, Management and Business leaders collaborate in ActivTrak to increase productivity, reduce risk, understand application adoption, and ensure healthy work habits.
