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Customizable Dashboards
Design dashboards tailored to your specific needs.
![](https://www.activtrak.com/cdn-cgi/image/quality=80,width=975,format=webp/wp-content/uploads/2024/03/customizable-dashboards-1320x792-q124.png)
Headcount Planning
- Discover untapped labor capacity.
- Make data-informed efficiency and headcount decisions.
- Rightsize teams and balance workloads.
![](https://www.activtrak.com/cdn-cgi/image/quality=80,width=975,format=webp/wp-content/uploads/2023/02/headcount-planning-1320x792-q124.png)
Technology License Planning
- Identify unused licenses and rightsize technology investments to reduce costs.
- Monitor license usage trends to anticipate future needs and effectively allocate resources based on team roles and responsibilities.
- Detect and adjust technology usage patterns to optimize resource allocation.
![](https://www.activtrak.com/cdn-cgi/image/quality=80,width=975,format=webp/wp-content/uploads/2024/03/technology-license-planning-1320x792-q124.png)
Sales Efficiency
- Compare sales productivity metrics side-by-side.
- Track time spent in meetings and prospecting.
- Monitor the number of qualified leads, opportunities, and tasks completed.
![](https://www.activtrak.com/cdn-cgi/image/quality=80,width=975,format=webp/wp-content/uploads/2024/03/sales-efficiency-1320x792-q124.png)
Customer Service Productivity
- Measure the time between ticket creation and resolution.
- See weekly ticket trends – cases created, open, solved.
- Compare rep productivity metrics side by side for email and chat.
![](https://www.activtrak.com/cdn-cgi/image/quality=80,width=975,format=webp/wp-content/uploads/2024/03/customer-service-productivity-1320x792-q124.png)
One Platform. Many Solutions.
HR, IT, Management and Business leaders collaborate in ActivTrak to increase productivity, reduce risk, understand application adoption, and ensure healthy work habits.