Integrations
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Gain Visibility Into Your Customer Service Efforts With ServiceNow

Understand what activities contribute to improve customer satisfaction

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Integrate with ServiceNow to get insights that help optimize the experience your customers have with your organization.

  • Productivity benchmarks by individuals and peers
  • View key support productivity indicators like productive hours and time spent in support and knowledge tools 
  • Side by side rep productivity metrics
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    Category:

    • Customer Service Help Desk

    Available for:

    • Premium

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