Comparing ActivTrak vs. Insightful
| Feature | ActivTrak | Insightful |
|---|---|---|
|
Coaching and performance metrics |
Get data-driven performance improvement |
No coaching or performance management features |
|
Customizable reports |
Customize reports for tailored analysis and easy sharing |
Requires manual work to tailor and share insights |
|
Calendar integration |
Integrate calendar data for a more complete picture of workday activity |
Relies on self-reporting for visibility into offline activity |
|
Location detection |
Leverage out-of-the-box, AI-based location detection |
Limited location detection capabilities |
|
Unauthorized activity alerts |
Receive alerts for mouse jigglers and other attempts to game the system |
Vulnerable to employees trying to game the system |
|
Plans & pricing |
Offers a free plan that includes up to 3 users and 30 days of data history. The premium Professional plan offers an affordable price – $19 /user /month (users are unlimited). |
Insightful does not offer a free plan; the lowest plan is $6.40 / user / month. The most premium plan does not include a published price. |
|
Integrations |
Integrates with Salesforce, Microsoft Teams, Slack, ServiceNow, Zendesk, Zoom, Microsoft Viva, Lattice, Qualtrics XM, Jira Software, Workday, ADP, Culture Amp, Asana, Okta, Microsoft Entra ID, SCIM, SAP SuccessFactors, Personio, HiBob, Dayforce, Paycor, Trinet, and UKG. |
Integrates with 7Shifts, ADP Workforce Now, Aha!, AlexisHR, AllianceHCM, Asana, AzureDevOps, BambooHR, Basecamp, BigQuery, Bitbucket, Breathe, CSV Import, Ceridian Dayforce, Charlie, Charthop, ClayHR, ClickUp, CyberArk, Deel, Factorial, Freshteam, GitHub, GitLab, Google Workspace, Gusto, HR Cloud and many more. |
Where Insightful falls short
To provide an objective perspective, we analyzed verified user reviews from independent platforms like G2 and Capterra. The following points highlight recurring challenges and limitations reported by actual Insightful customers.
Limited support for multitasking
It could benefit from additional features to better support multitasking across multiple roles or projects. G2 review
Inaccurate and delayed reporting
Reporting is not always accurate. After you update the labels, reports are not updated. Sometimes it is very hard to find accurate information. G2 review
Lack of granular team settings
Some of the features I need for my team can only be applied to the entire organization vs individually… G2 review
Unreliable activity capture
…It is disheartening when the app fails to accurately capture and record work activities, leading to incorrect data and potentially affecting productivity analysis… Capterra review
Poor data export and integration options
I wish there were more integrations with external data sources to push data from insightful, for example, Google Sheets or Slack. Lots of ways to bring information in, but very few ways to push information out. Capterra review
Billing errors and poor account management
Their account management is terrible. We are constantly overpaying because software picks up system users like local admin, Default1, SYSTEM .. and charges you for it… for each machine. This can get expensive in a hurry if you are not looking at the console constantly. Capterra review
ActivTrak offers measurable results and real ROI.
196 reviews
145 reviews
534 reviews
The ActivTrak difference
ActivTrak is the only solution with workforce intelligence, employee monitoring, productivity and performance management, and workforce planning capabilities in a single platform that safeguards employee privacy through transparent, ethical data use.
- Unlocks workforce value in weeks, not months
- Powered by AI-driven analytics for quick, actionable insights
- Enables data-driven decisions on workforce investments
- Integrates with existing tech stack for greater visibility and analysis
Combined with best-in-class customer service and support, it’s easy to see why Insightful customers switch to ActivTrak.
“We measure revenue by headcount and have had a constant increase in that, translating to $6.82M in added value through expense reduction and revenue gain. We’re talking about a 122X ROI which is practically unheard of.”
Read review
Award-winning impact
