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Competitive Comparison

Why Choose ActivTrak Over Teramind?

Teramind is a limited cybersecurity tool focused on threat detection and data loss prevention. 

By contrast, ActivTrak’s workforce analytics solution is purpose-built to help organizations maximize productivity and optimize performance.

Connect productivity to performance outcomes

Identify top performers and replicate their work habits across teams to maximize productivity.

Take an employee-centric, privacy-first approach*

Build trust in transparent, ethical data use that avoids overly intrusive tactics such as camera access, video recording and email reading.

Optimize hybrid work with location-based productivity insights

See where employees work, compare productivity by location and use team-level trend charts to easily assess return-to-office policy compliance and office space needs.

Boost employee effectiveness and well-being with AI-powered coaching

Automatically surface coaching opportunities based on shifts in work habits to help managers address burnout and disengagement before they affect performance.

Implement in a day, scale with ease

Reliable, lightweight data collection agent deploys in minutes, easily integrates with Entra ID, SCIM and calendars for setup, and supports silent deployment for all devices. VPN and firewall compatible.

Siloed data doesn’t tell the full story

Focuses primarily on monitoring activities without providing insights into how those activities relate to performance outcomes.

Intrusive employee monitoring (keystroke logging, screen recording, audio capture)

Relies on invasive monitoring methods that erode trust, impact morale and increase privacy exposure and legal risk.

No insight into hybrid & remote work productivity

Location data is disconnected from employee productivity, with no trend or insight data to assess return-to-office compliance or office space planning.

No performance management tools

No coaching-style capabilities to help managers identify employees who need support, and no focus on boosting employee engagement, preventing burnout or understanding team capacity.

Difficult and complex to deploy

PC-compatible only (no MacOS support) for silent deployment and limited support for VPN, firewall and identity management.

Where Teramind falls short

Customer support is the worst I’ve ever seen. Tickets can take over a month to resolve, if they even get resolved at all… After multiple follow-ups, you get a standard response that the developers are working on it. I would not recommend it to anyone. G2 review

Buyer beware… since I signed up 2 weeks ago, the system hasn’t tracked time or tasks properly, and after spending hours on remote sessions, chat, and email support, the system is still not working…. As a new customer, this experience has been horrible. G2 review

There is an incredible learning curve to get up to speed. A step-by-step process would be very helpful, and I would prefer better ways to process mass record classifications on categories… G2 review

Problems seem to happen a lot…but every time we bring to the attention of support, we get “We’re aware of this and working on it.” Well, why aren’t we getting notified about the issues when they happen, and why do they take so long to fix? Capterra review

A bit expensive for a mid-size company. Tech support is outside N. America, and
the only way to reach them is via email. A phone support 24/7 would have been better. Capterra review

… One drawback was the complexity of the platform, which required a learning curve to fully utilize its features. The interface, while functional, could benefit from a more modern and user-friendly design… Capterra review

The ActivTrak Difference

ActivTrak is the only solution with employee monitoring, productivity and performance management, and workforce planning capabilities in a single platform that safeguards employee privacy through transparent, ethical data use.

  • Unlocks workforce value in weeks, not months
  • Powered by AI-driven analytics for quick, actionable insights
  • Enables data-driven decisions on workforce investments
  • Integrates with existing tech stack for greater visibility and analysis

Combined with best-in-class customer service and support, it’s easy to see why Teramind customers switch to ActivTrak.

“One of the biggest differentiators I observe in vendors is how well they adapt to the sophistication level of their client. And that’s been true of my experience with ActivTrak right out of the gate.”

Scott Friesen
VP, Strategic Analytics
2,500+ employees


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