REPORT

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Competitive Comparison

Why Choose ActivTrak Over Time Doctor?

Time Doctor focuses on manual time tracking and attendance reporting for SMB hourly/contract workers and lacks deep team/individual productivity insights necessary for CxO-level decision making.

By contrast, ActivTrak’s workforce analytics solution is purpose-built to help organizations maximize productivity and optimize team performance with comprehensive data and insights that respect employee privacy.

Robust productivity and performance reports

Include productive vs. unproductive time, focused vs. multitasking time and detailed application usage.

Deep team-level insights

Numerous dashboards support cross-team comparison and management.

Calendar integration fills visibility gaps

Seamlessly integrate with calendar systems to capture offline work without disrupting workflows or requiring manual entry.

Mouse jiggler detection prevents time theft

Automatically detect tools used to simulate activity and ensure data accuracy and compliance.

Location-based productivity insights

Automatically detect office vs. remote work location to evaluate policy compliance and determine where employees work best.

Strong goal-setting capabilities

Track team performance to improve accountability and optimize outcomes.

Reliable cloud-based infrastructure

Enterprise-grade infrastructure ensures consistent performance across VPNs or firewalls and seamless data tracking across different devices.

Intuitive capacity and utilization metrics

Comprehensive utilization metrics for identifying and optimizing unused workforce capacity.

Workforce optimization tools

Get detailed insights into activity alignment, financial loss analysis and more.

Rapid, in-house customer support

Highly skilled experts provide US-based customer support and services, available to all paid plan levels via chat, phone and email.

Privacy-first approach

Monitor digital activity with no camera access, keystroke logging or screen monitoring.

Basic monitoring for billable hour tracking

Analytics are limited to productive vs. unproductive time and fail to include categories, details or drill downs.

No team-level insights

Focuses on individuals’ attendance but lacks deeper insights such as trends, team views and live data.

Relies on manual input for offline activities

Lacks built-in calendar integration, forcing employees to manually log time away from their computers, which can be distracting and inaccurate.

Vulnerable to basic evasion techniques

Can be fooled by simple mouse jiggler software, creating compliance risks.

Limited location detection capabilities

Lacks automatic office vs. remote location detection and analysis needed for effective hybrid work management.

No goal-setting capabilities

No ability to set or track productivity goals at team or individual levels.

Frequent reports of instability

Software instability and syncing issues lead to frequent crashes, inaccurate time tracking, and poor performance behind w networking barriers like firewalls and VPNs.

Lacks utilization and capacity insights

Focuses on hours worked rather than productivity optimization.

No performance management

Lackstools or insights on the team or individual level to ensure focus on high-value work.

Slow, outsourced support with limited expertise

Overseas, ticket-based support with limited knowledge results in delayed assistance, with direct help restricted to upper-tier plans.

Invasive tracking practices

Invasive monitoring utilizes automatic screenshots, webcam access and keystroke recording for activity level scoring.

Where Time Doctor falls short

Screenshots were not always accurate, customer service took a long time to get a hold of, and reports weren’t always working so I decided to pull the plug on it… I am finding out 8 months later I was being charged monthly for the service. G2 review

It does not help employees to be productive. The sign that pops up when there’s no mouse or keyboard activity shows even when you’re watching a video, on a webinar or even making a presentation… G2 review

The biggest problem with Time Doctor is that we were working with their “support team” for over a month and supposedly they were working on fixing our problems…Nothing ever got fixed. G2 review

The old client UI is not intuitive and buggy. Our team very often complains about this and they don’t want to use it. A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it [isn’t] and this compromises the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Capterra review

Some of the issues were: 1. Time not syncing between mobile, desktop, and web clients. 2. Time not accurately being tracked. 3. Unable to archive old project-tasks or projects. 4. Tasks and projects not syncing between mobile, desktop, and web clients. 5. Time is missing. In other words, time would be tracked and then disappear. This has been a disaster from start to finish. Capterra review

They will never let you cancel and keep charging you month on month even after your cancellation. I reached out to the support through mail and they even sent me [a] confirmation email that the account is cancelled but I keep getting charged every month. I do not recommend this to anyone. Capterra review

The ActivTrak Difference

ActivTrak is the only solution with employee monitoring, productivity and performance management, and workforce planning capabilities in a single platform that safeguards employee privacy through transparent, ethical data use.

  • Unlocks workforce value in weeks, not months
  • Powered by AI-driven analytics for quick, actionable insights
  • Enables data-driven decisions on workforce investments
  • Integrates with existing tech stack for greater visibility and analysis

Combined with best-in-class customer service and support, it’s easy to see why Time Doctor customers switch to ActivTrak.

“We love how ActivTrak gives us visibility into how our employees are spending their time while allowing us to be respectful of their privacy. It’s the perfect balance.”

Kasey Konkright
Head of Talent & HR
51-500 employees


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