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ActivTrak offers various subscription plans, add-ons and Support plans. If you have decided to change, cancel, reactivate or delete your ActivTrak account, read this guide to learn how to make your desired adjustments. Note: This guide applies only to […]

At ActivTrak, we love hearing from our customers about what improvements they would like to see within the app.  To submit your feature request or idea, using the left navigation in-app, click on Help > Feature Requests, as shown below.

Our Remote Installer tool is only available to paid accounts and works best when paired with an Active Directory server setup. To use it, you must be on the same network as the destination PC, with domain admin privileges. At this time, the remote installer is only available for PC. How To:

The ActivTrak Profile can be found under Settings > Access > ActivTrak Profile. All users who have dashboard access will be able to access the below page. Upon account creation, the user fills out some basic information to include First and Last Name, telephone number, as well as what role they have in their company, and which department. The user also has the ability to modify […]

By default, the email used to create your ActivTrak account will be assigned an Admin role. Admins can invite new users into the ActivTrak account and must assign each user a user role to determine appropriate ActivTrak access and permissions. The four user roles in Activtrak are Admin, Configurator, Power User a […]