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ON-DEMAND WEBINAR

How to Use Performance Management Dashboards to Drive Business Results

See What We Covered

Image of team performance dashboard for customer support teams

Whether you manage a customer service contact center team, outsourced billing/claims team, or a sales team – you need to attend this on-demand webinar to see how you can use ActivTrak to boost team performance. We’ll show you how to quickly spot opportunities for productivity improvement, drive stronger team performance and deliver business results. You’ll learn:

  • Which out-of-the-box reports you should use to measure and boost team performance
  • How to create custom performance dashboards unique to your team
  • How to integrate productivity and outcome data for a consolidated view of activity and results (ActivTrak, Zendesk, Intercom, Salesforce, ServiceNow, etc)

 

See how  3 different customers  used data from ActivTrak to boost performance across their teams.


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