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Team Success = Customer Success With Salesforce Service Cloud

Ensure your organization delivers on customer expectations while
optimizing team productivity

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Gain insights into your customer service efforts and empower reps to focus on what matters. 

  • Understand duration between ticket creation and resolution
  • View key support productivity indicators like productive hours and time spent in support and knowledge tools 
  • Side by side support case trends
  • Identify training opportunities
  • And many other insights
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  • Customer Service Help Desk

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