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Victor Obando

VP, Customer Experience

Victor Obando is Vice President of Customer Solutions at ActivTrak, where he leads the strategy and execution of technical services and platform engineering that extend the value of ActivTrak for enterprise customers. With 18 years of experience in enterprise software, cloud solutions, and information security, he specializes in translating complex technical capabilities into scalable, outcome-driven solutions.
Victor's career is defined by deep expertise in solutions architecture, cybersecurity, and enterprise technology delivery. He has spent more than a decade designing and implementing secure, high-performance environments for global organizations, with a focus on aligning technical architecture to business outcomes. Across every role, he has built a reputation for bridging the gap between highly technical teams and executive stakeholders — ensuring technology investments deliver clear, measurable impact.

Prior to ActivTrak, Victor served as Director of Solutions Architecture at AT&T Cybersecurity, where he supported managed security service provider (MSSP) partners and global enterprise customers. His work required navigating complex environments, integrating multiple systems, and guiding customers through high-stakes technical decisions — experience that now informs his approach to solutions architecture and services delivery at enterprise scale.

At ActivTrak, Victor leads the Customer Solutions organization, which brings together professional services, the platform's integration and developer environment, and remote administration services under a single mission: extend the depth and reach of ActivTrak so customers and partners can fully embed workforce analytics into their broader technology ecosystems. His team designs and delivers tailored technical engagements, builds the connective tissue between ActivTrak and customer systems, and provides hands-on administration for organizations that want a dedicated technical partner to operate the platform on their behalf.

Through his leadership, Victor has strengthened ActivTrak's enterprise readiness by aligning technical delivery across sales, product and partner teams — accelerating how quickly customers can turn workforce data into strategic outcomes. He ensures that customers and partners have the architecture, services and technical guidance needed to make ActivTrak a durable part of how their organizations operate.

Posts by Victor Obando