ActivTrak Sub-Processor List

Date: March 11 , 2021

Birch Grove Software, Inc. (d/b/a ActivTrak) engages third-party contractors to provide certain services or carry out activities or functions on our behalf.  The ActivTrak subcontractors who may process our customers’ personal data (“Sub-processors”) are listed in the table below. 

As required by applicable law, ActivTrak has adequate data processing agreements with the relevant Sub-processors to safeguard the personal data processed by each, including, where required, appropriate data transfer mechanisms. 

NOTEProcessing may vary depending on the geographic region in which your ActivTrak solution instance is hosted.  Therefore, refer to the “Hosted Location” to identify the applicable Sub-processors.

ActivTrak Instance Hosted LocationRegion of Personal Data ProcessedLocation of Processing
of Personal Data
Google Cloud Platform (us-central-1)USUS(Global if hosted in US)US
Amazon Web Services(us-east-1)USUS(Global if hosted in US)US
Looker (us-central1)USUS(Global if hosted in US)US
Google Cloud Platform (europe-west1)EUEEA, EU, SwitzerlandEU
Looker(europe-west1)EUEEA, EU, SwitzerlandEU
Google Cloud Platform (europe-west2)UKUKUK
Google Cloud Platform (australia-southeast1)AustraliaAustraliaAustralia
Google Cloud Platform (northamerica-northeast1)CanadaCanadaCanada
Avalara 255 S. King St. Suite 1800 Seattle, WA 98104All Hosting LocationGlobalUS
SendGrid1801 California Street, Suite 500Denver, CO 80202All Hosting LocationGlobalUS 415 Mission Street, 3rd Floor San Francisco, CA 94105All Hosting LocationGlobalUS
Heap Analytics 225 Bush St #200San Francisco, CA 94104All Hosting LocationGlobalUS
Google Analytics 1600 Amphitheatre Parkway Mountain View, CAAll Hosting LocationGlobalUS
Marketo901 Mariners Island Blvd Suite 500 San Mateo, CAAll Hosting LocationGlobalUS
Recurly400 Alabama St. Suite 202San Francisco, CAAll Hosting LocationGlobalUS
Intercom.io55 2nd Street, 4th FloorSan Francisco, CA 94105All Hosting LocationGlobalUS
Stripe510 Townsend StSan Francisco, CAAll Hosting LocationGlobalUS
Paypal 2211 North First StreetSan Jose, CAAll Hosting LocationGlobalUS
Zendesk989 Market St San Francisco, CAAll Hosting LocationGlobalUS 333 Elliott Ave W #500Seattle, WA 98119All Hosting LocationGlobalUS
Quickbooks Online2700 Coast AveMountain View, CA 94043All Hosting LocationGlobalUS
Gong265 Cambridge Ave Suite 60717Palo Alto, CA 94306All Hosting LocationGlobalUS
Chargebee Inc. 340 S Lemon Ave #1537Walnut, CAAll Hosting LocationGlobalUS
Softrax, Inc. 250 Royall Street Canton, MA 02021All Hosting LocationGlobalUS

Contact Us for Questions or More Information

If you are an ActivTrak customer and would like more information about, or wish to object to the use of, a specific ActivTrak Sub-processor, you may fill out this webform or contact us by email at [email protected].

Create free account Get started
Watch 2-minute demo See a demo