Configure & Customize ActivTrak

Woo! You’ve accomplished the most difficult part of using ActivTrak, your agents are deployed and collecting data.

Confirm Agent Reporting

To confirm your reporting agents, ensure you have Admin access, then go to Account > Storage on your left-side navigation menu. There you will be able to see all users with agents installed.

If you do not see any agents listed, reference this guide to see the different methods to install agents to your user computers.

The agents you have installed will be listed here. You will see the Last Log Record indicating when those users were last logged in as well as the Logon Domain indicating which user. There may be some other information populated on this page as well depending on your ActivTrak plan and how long your agents have been collecting data.

ActivTrak storage page - last logs reported
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ActivTrak storage page - searching for computers

Configure Names & Aliases

To make your ActivTrak reports and dashboards easier to understand and accurately report user information across multiple devices and logins, you’ll need to configure your user and computer names.

Change the viewable name of a computer or user with an alias. When the agent is installed on a computer, it shows the registered name of the computer on all associated computer data. You can also use aliases to change the names of users in reports and combine variations of user names into a single alias.

To do this, select Settings > User Aliases and Settings > Computer Aliases.

This article will show you how to create user and computer names with aliases to make your users easier to identify in your dashboards and reports.

ActivTrak Aliases page - lets you change the viewable name of the computer user
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Adding a new ActivTrak ID / user

Create User Groups

Groups allow you to group workstations together and segment data any way you would like. Each workstation in a group can still be accessed and viewed individually, but groups allow you to aggregate, segment and analyze specific clusters of data together.

To create groups, select Settings > Groups on the navigation pane, you can add a new group, or add new members to an existing group.

This article shows you how to create groups.

ActivTrak Group assignment page - separate users into groupd to understand activity by department
ActivTrak Groupd Dashboard widget - shows productivity by groups

Assign Productivity & Category Labels

Now it’s time to really make ActivTrak your own. Classifying Productivity helps administrators get a better sense of how productive their users are and makes dashboards and reports more robust and meaningful.

ActivTrak's Intelligent Auto Classification feature will automatically classify most of the websites and applications that the majority of customers use with a productivity label and a category making it easy for you to get started. You can also customize labels to suit your needs.

Classifying activities is easy and can be done via the Activity Classification page. Go to Settings > Classification on the navigation menu.

To learn more about classifying productivity, visit this article.

ActivTrak also offers a pre-built library of common descriptive categories with applications and websites classified accordingly. You can also customize this list to suit your needs. Categorization allows for a better understanding of how various types of applications and websites are utilized.

To learn more about categorizing a website or application, visit this article.

ActivTrak Productivity report - shows aggregate productivity by week
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ActivTrak categories page - assign websites and aplications to their own category

Bonus: Helpful Resources

If you need additional assistance along the way, here are some helpful tips.

  • Visit this Getting Started checklist which covers a few more areas of the product you might find useful to configure.
  • Visit ActivTrak Help Center for all kinds of “how-to” articles and other tips. Go to Help > Help Center in your navigation menu. Search on a topic of interest to find what you need.
  • If you have questions or would like a product walk-through, click on the ‘green’ icon in the bottom right corner in the ActivTrak app, and someone from our team will respond to assist.
ActivTrak profile - tell activtrak about your role within the company for better data context
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Change your activtrak password modal - change password regularly
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