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New User Management Starting March 18, 2026, our new and improved user management is rolling out to all accounts. Account management actions—including merging Agents, setting the tracking status, and much, much more—are now managed on the new

Each User Role comes with a default set of permissions that can be customized. It’s important to configure your account User Roles appropriately to maintain employee privacy and limit access to account settings. As access needs change, Admins can update User Role assignments on the Role Access page (Settings > Access >

The ActivTrak Agent is our lightweight software that enables everything to work seamlessly. Once installed, it creates two components that work together to populate your reports and dashboards:Computer Agent: Tracks device-level information, such as computer name, operating s […]

Release Date: December 12, 2025Status: Early AccessAvailability: All plans (requires HRIS Integration (Add-on))What's comingMore accurate productivity averages using work schedules and time off data. ActivTr […]

SFTP (Secure File Transfer Protocol) is a secure, private protocol for sending files over the internet. You can also securely upload reports on a one-time basis via a manual CSV upload. We resync the entire file and delete rows that are not present in each transfer.In this guide, you will find instructions for creating a custom report in ADP, including the fields to include for your […]