What is Employee Monitoring Software?
Employee Monitoring is a method of activity monitoring that has been used by businesses for a variety of reasons: to help prevent and detect costly data breaches, boost employee engagement and optimize inefficient workflows. Recently, modern employee monitoring tools have shown greater potential for comprehensive workforce analytics and employee productivity coaching opportunities. These modern tools let businesses optimize employee performance, boost employee engagement and reduce process efficiencies. By monitoring and analyzing employee work behavior, organizations can increase workforce productivity and become more profitable.
Employee monitoring and workforce activity data gathered by this method can be analyzed to find trends, patterns and correlations across teams, groups and departments to gain insight into business processes and how to improve them. This activity data includes application use, time spent on unproductive tasks and what time of day each employee is most productive. Employee monitoring gives companies an overall picture of how work is done in and out of the office, putting workforce activity data in context and providing insights for employers and employees alike to boost personal, team and corporate productivity.
When you’re done reading this guide, you’ll be able to determine if employee monitoring is right for your team, which system to choose and how to implement it in your office.
Types of Employee Monitoring
Historic methods of employee monitoring
Change in technology has opened up a wide range of options to track workers’ activities. Just ten years ago, most employee monitoring had to be done locally in the office. My how times have changed. With this change in the way work is done, companies now have to rethink how and why employee monitoring is implemented and used. We’ll briefly cover some of the historical types of employee monitoring and then jump into a more modern approach.
Modern Approaches to Employee Monitoring: Workforce Analytics
Now that we’ve quickly listed the the historic types, let’s look at a modern, cutting-edge type of employee monitoring: workforce analytics. ActivTrak understands that one of the most valuable pieces of employee monitoring is how it can show businesses how and what people do at work, so they can reproduce what works and help adjust what doesn’t. Employee monitoring that emphasizes productivity, efficiency and connecting a remote workforce offers you more than keylogging and website blocking ever could.
Modern workforce analytics analyzes workforce behavior, measures operational efficiency, provides data insights to help design teams or tools for better business outcomes and identifies overworked remote employees to help keep them happy and at your company.
Advantages of Employee Monitoring
We now know that when appropriately implemented, an employee monitoring system:
- Enables employers to analyze business processes
- Creates a more engaged team
- Saves money on employee retention
- Provides data transparency
- Protects against data loss
Sometimes the threat is internal. 87 percent have taken company information and documents with them after leaving a company. Employee monitoring in all its various forms provides supervisors a clear view of what people are doing and when. And in the event of any breaches or legal issues, the data logs act as your company’s “black box.” Your task of discovering the “who, what, when and where” of the incident becomes a little bit easier.
Disadvantages of Employee Monitoring and How to Address Them
Wow! There are a lot of amazing benefits! What’s stop stopping you from getting started now? Well, you may have to deal with a perception issue. See, your purpose for analyzing your employees’ activity should be to create a company culture where everyone can perform their best and work cohesively as a team—not to spy on them. But your team may not see it that way at first, creating a few disadvantages.
Legal Considerations for Employee Monitoring
- What are the rules that govern monitoring in the workplace?
- When is it okay to monitor? How does this differ between countries?
- What do you have to do before you monitor?
Do Businesses Like Me Reach Their Goals with Employee Monitoring Software?
Employee monitoring isn’t about supervision, it’s about data.
At the time of the writing, the tools that gathers that data are a $200 million industry and thriving. In the next few years, we will see more companies investing in software and other solutions that track workers’ activities.
Insurance companies, colleges, design firms, schools and large international corporations are just some examples of teams who chose to analyze behavior. Even restaurants use a form of software that monitors waitstaff, tracking every relevant activity. Companies of all types are successfully improving their business process from metrics gathered by employee monitoring software.
How to Pick The Best Employee Monitoring Software
Alright! You’ve weighed the pros and cons and decided you can reach your goals with activity tracking software! We’ll be frank; there are many different types of employee monitoring software. Making a decision can be overwhelming! Let’s make it a little easier.
Our cloud-based employee monitoring software equips organizations with the necessary tools to understand how work gets done. The software is easy to install and the data is available within minutes.
Here are a few reasons why ActivTrak is an ideal solution for Employee Monitoring:
- Monitor computer activity in real-time.
- Use the unbiased data to make informed employment and operational decisions.
- Review screenshots and screen recordings to provide visual context for an employee’s activities.
- Compare productivity levels between individuals, groups, or get an overall view of the entire organization.
- Customize your ActivTrak account to sync up with your business’s structure, organization and policies.
What is the real cost in money AND time?
How long before I can benefit?
What are its limitations?
Preparing for Success
Did you decide on the best employee monitoring software for your team? Congratulations! You’ve got some real potential to get your business operating in a way that will reach the goals you set!
You’re not ready to go just yet. There are a few more points we need to hit, which should all be part of your plan of action. We’ll begin with your motivation for sticking with us throughout this long guide: Your Team!
Learn about different types of employee monitoring, legality and some pros and cons associated with Employee Monitoring
A free internet usage template for you to download and use.
The American Bar Association’s Interpretation on the legality of Employee Monitoring.
GDPR is a new, scary animal. This article helps to simplify the main points of the new regulation and provides information on how to monitor legally.
The general tone when talking about monitoring is the feeling of being watched by some big-brother type system. Research shows that access to the personal data captured by these systems allows people to self-manage, which is a form of empowerment, rather than oversight.
Information about Activity Tracking and how it can help your business.
Learn about Employee Monitoring Software, the capabilities of such software and pitfalls to lookout for.
Workable talks about when it is and is not appropriate to monitor.
Ensure productivity within your organization by following these simple steps to monitor respectfully.
Remote.co offers some good tips if you plan to use employee monitoring software for remote workers.
allBusiness gives advice on how much you should monitor remote employees.
Forbes has some insightful tips for managing remote employees.