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How the World Cup Impacted Workforce Productivity Across 123K+ Employees

Major sporting events like the World Cup don’t impact productivity the way many leaders fear, based on new findings from the ActivTrak Productivity Lab.

By Sarah Altemus and Productivity Lab

How the World Cup Impacted Workforce Productivity Across 123K+ Employees
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Major sporting events like the World Cup semi-finals often spark concern among managers about lost productivity and endless workplace distractions. The traditional instinct is to crack down on streaming or strictly enforce screen monitoring during big broadcast windows.

However, today’s workforce data tells a far more nuanced and encouraging story: When given the flexibility to engage with cultural moments, employees don’t abandon their obligations. They simply adapt how they manage their time.

Embracing this flexibility isn’t just about tolerating distraction. It’s a cornerstone of positive employee experience and healthy workplace culture. When organizations extend trust during major events, it boosts morale, supports quality of life and prevents disengagement without sacrificing business results.

Recent data analyzing employee behavior during the July 14-15, 2026 World Cup semi-finals reveals exactly how employees navigate these moments when given the room to do so.

What the data reveals

The ActivTrak Productivity Lab examined a dataset spanning 123,430 employees across 1,868 ActivTrak accounts. Compared to baseline behavioral data from prior years to control for seasonal and day-of-week patterns, two findings stood out:

  • Overall engagement: 6% of employees (7,431 people) engaged with World Cup content on their work devices during the semi-finals, while 2.4% specifically searched for match-related content.
  • Dedicated followers: About 0.65% of employees (1,525 people across 518 accounts) were classified as “followers,” meaning they spent 10 or more minutes engaging with World Cup content on either semi-final day.

Employees didn’t do less work. They simply worked differently by shifting when they worked and how they organized their day.

Output remains steady while working hours shift

Despite match viewing, actual productive output barely changed. The ActivTrak Productivity Lab found:

  • Productive hours stayed steady: Followers logged 6.04 hours of productive output per day during the semi-finals, compared to a prior-year baseline of 6.09 hours.
  • The workday extended: To make up for time spent following the matches, followers stayed at their desks longer, extending their workday by 14 minutes on day one and 9 minutes on day two.
  • Productivity continued during the biggest matches: During the peak 3 – 6 p.m. broadcast window, productive minutes remained solid at 97.2 minutes compared to 96.3 minutes in the baseline period.

Focus shifts even when productivity holds steady

While output held steady, employee focus experienced notable changes:

  • Context switching increased: Overall context switching between work and match coverage rose by ~20% across the day. During the 3 – 6 p.m. match window, context switching spiked by 40% on day one and 43% on day two.
  • Focus sessions shortened: Uninterrupted productive session lengths dropped from an average of 18.8 minutes down to 14.1 minutes (a 12% decline relative to norm).
  • Focus hours dipped: Dedicated focus hours declined slightly from 3.88 hours to 3.59 hours (−2.4% vs. norm).
  • Passive screen time went up: Passive time (on-screen time without keyboard or mouse input) increased by 12 minutes (+15% vs. norm).

What the World Cup productivity data means for organizations

Rather than completely disconnecting, employees who follow major live events compensate by shifting their focus and extending their working hours. For leaders and HR teams, this data highlights that flexible work norms allow teams to balance high-interest events without sacrificing total daily output.

Rather than viewing live events as productivity drains, forward-thinking organizations recognize them as opportunities to foster well-being and team cohesion. Employees who enjoy the autonomy to catch a match willingly self-correct by working a bit later to meet their commitments.

To turn these moments into a win for both culture and performance, consider these best practices:

  • Shift your focus from hours to outcomes: Measure success by project completion and goal attainment rather than rigid, continuous desk time. When output expectations are clear, micro-distractions become self-managing.
  • Normalize shared cultural moments: Host official watch parties in breakrooms or create dedicated online channels for live commentary. Acknowledge the event brings social value to the office rather than driving behavior into secret multi-tasking.
  • Encourage asynchronous communication: Expecting instant responses during a globally shared moment increases context-switching fatigue. Giving employees leeway to reply asynchronously during match windows reduces stress and lowers cognitive overload.
  • Protect well-being and prevent guilt: Autonomy only works if employees feel permitted to use it without fear of penalty. Explicitly signaling that taking a break for a match is acceptable strengthens trust and supports long-term quality of life.

Ultimately, severe restrictions yield diminished returns, while flexibility builds lasting engagement. When leaders empower their workforce to balance shared passions with daily responsibilities, they create a resilient workplace culture where both employee satisfaction and performance thrive.

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Meet the authors

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Sarah Altemus
Manager, Productivity Lab
Sarah Altemus is Productivity Lab Manager at ActivTrak, where she contributes to the company’s research and advisory efforts focused on work intelligence in the AI era. Working with one of the world’s largest datasets on how work actually happens, she partners w... Read more
Sarah Altemus is Productivity Lab Manager at ActivTrak, where she contributes to the company’s research and advisory efforts focused on work intelligence in the AI era. Working with one of the world’s largest datasets on how work actually happens, she partners with global enterprises to benchmark performance, apply best practices and translate behavioral data into measurable improvements in productivity, workforce effectiveness and organizational design.

Sarah brings a decade of experience advising organizations through complex, large-scale transformations where workplace strategy, culture and business operations must evolve simultaneously. Her work spans global enterprises including Expedia Group, ExxonMobil and Wizards of the Coast, where she shaped the human-centered strategies required to sustain performance through periods of significant disruption — including headquarters relocations, mergers, operating model shifts and digital transformation.

At Expedia Group, Sarah directed change management for the relocation of 5,000 employees to a new headquarters, developing enterprise-wide readiness programs, behavioral research initiatives and cross-functional alignment strategies. When COVID-19 emerged during the transition, she supported the company’s pandemic response, enabling a rapid and coordinated shift to remote work at scale. At ExxonMobil, she supported leadership through the organizational and cultural complexities of one of the largest corporate headquarters projects in the world, alongside a concurrent merger integration.

Earlier in her career, Sarah advised enterprise organizations including Amazon, Nordstrom and Philips Healthcare on workplace strategy and new ways of working, applying human-centered research and design thinking to align employee experience with business performance. She also served as a researcher at APQC (the American Productivity and Quality Center), where she developed expertise in benchmarking, process improvement and organizational effectiveness.

At ActivTrak, she focuses on helping organizations operationalize work intelligence — enabling leaders to embed data-driven ways of working and drive adoption at scale. Her work emphasizes that sustainable performance gains require not just new technology, but a fundamental redesign of how work happens, supported by continuous measurement and organizational accountability.

Sarah’s areas of expertise include organizational design, workforce analytics, return-to-office strategy, employee listening at scale and change management in the context of AI and productivity technologies.
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Array
Productivity Lab

The Productivity Lab consists of a dedicated team of experts in workforce productivity, information technology and data science who can help you better leverage data around your people, processes and technology — the three main areas in which you can unlock prod... Read more

The Productivity Lab consists of a dedicated team of experts in workforce productivity, information technology and data science who can help you better leverage data around your people, processes and technology — the three main areas in which you can unlock productivity potential.

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