As a paid customer, you automatically receive Standard Support.
Additional plans are available that provide enhanced levels of Support.
Please complete the form to learn more about Premier and Signature Support.
- 1. Chat operating hours: Standard (M-F 8 a.m. – 6 p.m. CT) / Premier (M-S 8 a.m. – 6 p.m. CT) / Signature (24×7)
- 2. Email operating hours & response times: Monday – Friday (8 a.m. – 6 p.m. CT), Standard < 12 hours / Premier < 8 hours / Signature < 2 hours
- 3. Delivered once annually
- 4. Up to 10 hours of data & solutions services provided at anytime. Additional data & solutions services may be purchased separately.
