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We're excited to introduce an improved navigation experience that makes your ActivTrak platform more intuitive and user-friendly. During this transition period, you may encounter either our current navigation (Legacy Navigation) or our new navigation (New Navigation), depending on your account type and when it was created.This navigation update is pa […]

Update Users via CSV saves you time administering your ActivTrak account by using your preferred system to manage users and groups. Update Users via CSV enables exporting user and group information for automatic, seamless configuration in ActivTrak.With Update Users via CSV, Admins can:

Effective August 5, 2025, the Export button has been removed from the Notifications > Compliance Alarms > Videos (Alarms > Video) page to streamline our platform and improve system performance.What's changingThe Export button on the Video page is no longer available as of August 5, […]

This glossary will help you understand the key metrics and terminology used in Schedule Adherence Trends. Use this reference to interpret schedule adherence patterns and have more productive conversations about attendance and coverage with your team.

When your business depends on people being available at specific times—whether it's providing timely customer support, responding to urgent IT requests, or collaborating during core hours—even small schedule deviations can have big impacts. A customer support agent starting 15 minutes late could mean longer wait times and frustrated customers. An IT team member working outside core hours mi […]