Date: September 12, 2025
Birch Grove Software, Inc. (d/b/a ActivTrak) engages third-party contractors to provide certain services or carry out activities or functions on our behalf. The ActivTrak subcontractors who may process our customers’ personal data (“Sub-processors”) are listed in the table below.
As required by applicable law, ActivTrak has adequate data processing agreements with the relevant Sub-processors to safeguard the personal data processed by each, including, where required, appropriate data transfer mechanisms.
NOTE: Processing may vary depending on the geographic region in which your ActivTrak solution instance is hosted. Therefore, refer to the “Hosted Location” to identify the applicable Sub-processors.
|
Subprocessor | ActivTrak Instance Hosted Location | Region of Personal Data Processed |
Location of Processing of Personal Data |
| Google Cloud Platform (us-central-1) | US | US(Global if hosted in US) | US |
| Amazon Web Services (us-east-1) | US | US(Global if hosted in US) | US |
| Looker (us-central1) | US | US(Global if hosted in US) | US |
| Google Cloud Platform (europe-west1) | EU | EEA, EU, Switzerland | EU |
| Looker (europe-west1) | EU | EEA, EU, Switzerland | EU |
| Google Cloud Platform (europe-west2) | UK | UK | UK |
| Looker (europe-west2) | UK | UK | UK |
| Google Cloud Platform (australia-southeast1) | Australia | Australia | Australia |
| Looker (australia-southeast1) | Australia | Australia | Australia |
| Google Cloud Platform (northamerica-northeast1) | Canada | Canada | Canada |
| Looker (northamerica-northeast1) | Canada | Canada | Canada |
| Avalara 255 S. King St. Suite 1800 Seattle, WA 98104 | All Hosting Location | Global | US |
| SendGrid 1801 California Street, Suite 500Denver, CO 80202 | All Hosting Location | Global | US |
| Salesforce.com 415 Mission Street, 3rd Floor San Francisco, CA 94105 | All Hosting Location | Global | US |
| Heap Analytics 225 Bush St #200San Francisco, CA 94104 | All Hosting Location | Global | US |
| Google Analytics 1600 Amphitheatre Parkway Mountain View, CA | All Hosting Location | Global | US |
| Marketo 901 Mariners Island Blvd Suite 500 San Mateo, CA | All Hosting Location | Global | US |
| Netsuite 2300 Oracle Way Austin, TX 78741 | All Hosting Location | Global | US |
| Intercom.io 55 2nd Street, 4th FloorSan Francisco, CA 94105 | All Hosting Location | Global | US |
| Stripe 510 Townsend StSan Francisco, CA | All Hosting Location | Global | US |
| Paypal 2211 North First StreetSan Jose, CA | All Hosting Location | Global | US |
| Zendesk 989 Market St San Francisco, CA | All Hosting Location | Global | US |
| Outreach.io 333 Elliott Ave W #500Seattle, WA 98119 | All Hosting Location | Global | US |
| OneTrust 1200 Abernathy Rd Ste 600 Atlanta, GA, 30328 | All Hosting Location | Global | US |
| Druva 2051 Mission College Blvd. Santa Clara, CA 95054 | All Hosting Location | Global | US |
| Chargebee Inc. 340 S Lemon Ave #1537Walnut, CA | All Hosting Location | Global | US |
| LinkedIN Sales Navigator 605 W Maude Ave, Sunnyvale, CA 94085 | All Hosting Location | Global | US |
| Tray.io 25 Stillman St. San Francisco, CA 94107 | All Hosting Location | Global | US |
| Chorus.ai 465 California Street #600. San Francisco, CA 94104 | All Hosting Location | Global | US |
| On24 50 Beale Street, 8th Floor, San Francisco, CA 94105 | All Hosting Location | Global | US |
| Sifthub 838 Walker Road, Suite 21-2, Dover, DE 19904 | All Hosting Location | Global | US |
| Pendo 301 Hillsborough Street, Suite 1900, Raleigh, NC 27603 | All Hosting Location | Global | US |
| Churnzero 717 D Street NW, 2nd Floor, Washington, DC 20004 | All Hosting Location | Global | US |
| Sturdy.ai 2397 North Overview Place, Boise, ID 83702 | All Hosting Location | Global | US |
| Nooks 101 Montgomery Street, Suite 350, San Francisco, CA 94104 | All Hosting Location | Global | US |
| Leandata 2901 Patrick Henry Drive, Santa Clara, CA 95054 | All Hosting Location | Global | US |
| Clari 1154 Sonora Court, Sunnyvale, CA 94086 | All Hosting Location | Global | US |
| Learnupon 1st Floor Ocean House, Arran Quay, Dublin, D07 DHT3, Ireland | All Hosting Location | Global | US |
| Simplesat 113 Cherry St, Seattle, Washington, 98104 | All Hosting Location | Global | US |
| Merge 353 Sacramento St Ste 2100 San Francisco, CA, 94111 | US, Canada, Australia | US, Canada, Australia | US |
| Merge 353 Sacramento St Ste 2100 San Francisco, CA, 94111 | EU, UK | EU, UK | EU |
| Open AI 3180 18th Street, San Francisco, CA 94158 | All Hosting Location | Global | US |
| Anthropic 548 Market Street, PMB 90375, San Francisco, CA 94104 | All Hosting Location | Global | US |
| Google Workspace 1600 Amphitheatre Parkway, Mountain View, CA 94043 | All Hosting Location | Global | US |
| Slack 500 Howard Street, San Francisco, CA 94105 | All Hosting Location | Global | US |
| Microsoft One Microsoft Way, Redmond, WA 98052 | All Hosting Location | Global | US |
Contact Us for Questions or More Information
If you are an ActivTrak customer and would like more information about, or wish to object to the use of, a specific ActivTrak Sub-processor, you may fill out this webform or contact us by email at [email protected].