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Getting the right support makes all the difference. Whether you're just getting started with ActivTrak or managing a large enterprise deployment, our support plans are designed to meet you where you are. From 24/7 access to our Help Center and Academy to a designated Technical Account Manager, we're here to help you succeed with workforce analytics.

This glossary will help you understand the key metrics and terminology used in ActivTrak for BI - Schedule Adherence. Use this reference to interpret dashboard data and effectively communicate findings to your operations, HR, and management teams.

Are your teams starting on time, staying through their shifts, and meeting productivity expectations? ActivTrak for BI - Schedule Adherence provides operations and workforce management leaders with a clear, data-driven view of how well employees adhere to their assigned schedules—across shifts, teams, and time periods.

Release date: Phased rollout beginning April 1, 2026 Critical information:Status General Availability (GA): Available to all eligible accounts. The Users page replaces three legacy pages (User Agents, User Alia […]

Release date: February 26, 2026Status: Early Access (EA)Critical information:Status Early Access (EA): Available to select customers upon request. Production-ready but may have limited features.