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We're excited to announce the General Availability of Workforce Utilization (Financial Loss) to Essentials + and Professional subscription plans. This powerful new tool helps identify productivity gaps by department, utilization level, and work location, and quantifies their financial impact in real-dollar values, enabling executives to mobilize cost-saving initiatives and optimize r […]

What's changingEffective Today, ActivTrak is enhancing security for API keys by making them copyable only once at the time of creation. After a key is created, you will no longer be able to copy it from the API key page.Why we're making this changeThis security enhancement helps protect your data by […]

This glossary will help you understand the key metrics and terminology used in the ActivTrak for BI - Financial Loss Report. Use this reference to interpret dashboard data and effectively communicate findings to your leadership team. 

ActivTrak uses a license-based billing model. Understanding how Users, Agents, and licenses interact is essential for efficient license management and accurate billing. This guide explains the relationship between these components and provides strategies for optimizing your license usage.Important: The number of licenses being used is directly linked to the number of […]

New Navigation We're rolling out our New Navigation experience with an improved layout and streamlined user flow. This article provides information for ActivTrak customers using either the New Navigation or the Legacy Navigation. You'll see information presented in dual […]