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This glossary will help you understand the key metrics and terminology used in the ActivTrak for BI: Financial Loss Report. Use this reference to interpret dashboard data and effectively communicate findings to your leadership team. < […]

The Financial Loss report translates workforce underutilization into financial metrics by quantifying underutilized FTEs and associated salary costs. Available to customers with an ActivTrak paid subscription plan and the ActivConnect API Add-on

ActivTrak uses a license-based billing model. Understanding how Users, Agents, and licenses interact is essential for efficient license management and accurate billing. This guide explains the relationship between these components and provides strategies for optimizing your license usage.Important: The number of licenses being used is directly linked to the number of […]

SimpleMDM utilizes a tool called "Munki" to populate a PKGINFO file that they need for Application Deployment. By default, the Bundle ID they pull is com.bgrove.ActivTrak. This should be updated to "com.bgrove.scthost"To customize the PKGINFO inside SimpleMDM, you' […]

New Navigation - Coming Soon! We're rolling out our New Navigation experience with an improved layout and streamlined user flow. This article provides information for ActivTrak customers using either the New Navigation or the Legacy Navigation. You'll see information pre […]