Maximizing Workforce ROI: Lessons From ActivTrak & MedRisk

Join Gabriela Mauch, Chief Customer Officer at ActivTrak, and Jeffrey Ericson, SVP of Infrastructure at MedRisk, for an inside look at how MedRisk uses workforce analytics to drive operational efficiency, uncover hidden capacity and quantify financial impact across a complex healthcare services organization.

Managing 3,200+ employees across three business units in a hybrid work environment, MedRisk needed to optimize workforce performance without clear visibility into productivity patterns, contractor utilization or untapped capacity.

In this live session, you’ll discover how MedRisk used ActivTrak to:

• Unlock measurable efficiency gains — transforming a 200-person department through data-driven optimization
• Quantify financial impact — identifying $17,000 in monthly productivity losses per department using Financial Loss analysis
• Scale across complex operations — managing 2,600+ licenses across multiple entities with hybrid work models
• Empower department leaders — extending analytics access to supervisors, with the Patient Advocacy team driving adoption and productivity improvements
• Navigate real-world challenges — moving from data to action, securing executive buy-in and maximizing value at scale

Get practical, peer-level advice on implementing workforce analytics in complex healthcare environments — including change management, financial justification and lessons learned from scaling across multiple business units.

Can’t make the session? Register anyway and we’ll send the recording to watch when you have time.