Customizable Dashboards

Customizable Dashboards & Reports

Pre-defined BI templates to quickly create customized reports and dashboards for deeper insights

Create detailed dashboards for productivity, workload, and technology usage.
Combine ActivTrak data with other business data for deeper insights.
Format data and labels to match your specific business needs.

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Visibility without micromanaging
“What I like most about ActivTrak is how it gives me clear visibility into how the team is spending their time without being intrusive. It helps me spot productivity patterns and potential bottlenecks quickly, so I can address issues before they impact the operation.”

— Ops Manager

Provides real-time visibility into employee work patterns

Combine ActivTrak data alongside data from your business systems and BI tools.
Monitor and improve schedule compliance across your workforce.
Track individual and team-level adherence to work schedules.
Identify patterns in late starts and early departures to optimize staffing.

Potential False Activity Analysis

Detect fake keyboard or mouse interactions that indicate time theft

Identify potential false activities and mouse jigglers across your workforce.
Monitor extended duration events that may require investigation.
Analyze false activity trends to maintain productivity standards.

Headcount Planning

Correlate headcount and salary information with activity data

Combine ActivTrak data with ERP and HRIS data.
Discover untapped labor capacity.
Make data-informed efficiency and headcount decisions.
Rightsize teams and balance workloads.

Technology License Optimization

Correlate software license costs with software usage data.

Identify unused licenses and rightsize technology investments to reduce costs.
Monitor license usage trends to anticipate future needs and effectively allocate resources based on team roles and responsibilities.
Detect and adjust technology usage patterns to optimize resource allocation.

Sales Productivity

Correlate sales activities to revenue outcomes

Combine ActivTrak data with data from Salesforce.com, Hubspot or other CRMs.
Compare sales productivity metrics side-by-side.
Track time spent in meetings and prospecting.
Monitor the number of qualified leads, opportunities, and tasks completed.

Customer Service Productivity

Correlate customer service activities to business outcomes

Combine ActivTrak data with data from Zendesk, Salesforce.com or other CS platforms.
Measure the time between ticket creation and resolution.
See weekly ticket trends – cases created, open, solved.
Compare rep productivity metrics side by side for email and chat.

Custom Reports & Analysis

Leverage ActivTrak data services expertise for tailored analysis and reports

Need a specialized report or tailored analysis? Our Data Services team will integrate ActivTrak data with applications like Jira (project management data), HR systems (employee data), collaboration platforms (team interaction data) and more to meet your business needs.